Occasional Crash
My Logos Beta on my Mac crashes now and again when closing all resources using the close all button. Here are the logs.
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My Logos Beta on my Mac crashes now and again when closing all resources using the close all button. Here are the logs.
This has been fixed in 9.13 Beta 2.
bump for attention 4
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
The crashes are still not reproducible but happen more frequently than usual. Here is another log:
https://www.dropbox.com/s/p70idqqscqmy5ea/LogosLogs.20211226-071520.zip?dl=0
Any suggestions from people who understand the logs?
Curious about network stability ? Logos.log file has many Logos Sync Client errors, including one preceding crash.
Keep Smiling [:)]
I agree that there seems to be a link to the network and syncing. While I had a unreliable and slow internet connection in the past, I now have fairly fast and reliable internet. However, I notice that when many panels are open, the sync icon occasionally displays a "!". In these situations, closing all panels can lead to a crash.
Some years ago (maybe 3 years?), this problem was even worse but then the syncing was redesigned. While there is a significant improvement since then, I occasionally still get the crashes.
Here is another log after a crash:
https://www.dropbox.com/s/m60h9oi8jmf7yzv/LogosLogs.20220106-055411.zip?dl=0
Do you have any idea how many panels you had opened? Was this a layout? A screenshot or video would help in trying to reproduce.
How to Enable and Submit Log Files
Yes, this was a layout. I tend to have 2-3 Logos windows open with several panels and resources. Some resources are linked. I include a screenshot of the main window below.
A while back, I started the practice to first close all Logos windows and then shut down the software. At startup, I first start Logos without any resources open, then load a layout. This has reduced the number of hiccups. But I still get the occasional crash.
A recent upgrade of my Internet connection (~100Mbps download and ~20Mbps upload) did not help.
Armin,
Is this only one window? Or do you have multiple floating windows? I'm trying to clarify what you mean by windows since you only have one screenshot with multiple panels shown.
How to Enable and Submit Log Files
I typically have the Logos main window and one or two floating windows, each with multiple resources open.
It may be helpful to provide screenshots of the floating windows as well when the crash happens next time.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara