"Report Typo" hangs, doesn't seem to send the report?

Mary-Ellen
Mary-Ellen Member Posts: 477 ✭✭
edited November 21 in English Forum

For several weeks now, when I've tried to report typos, after I make the correction in the pop-up box and click "Submit", the Submit button gets a dashed line around it as if it's been selected, but the pop-up box never closes.  Does anyone else have this problem?  Any suggestions?

Thanks in advance!

Dell XPS 8930/Intel Core i7-8700@3.20GHz/32GB RAM/Win10 Pro

Surface Pro 7/Intel Core i7-1065 G7@1.30GHz/16 GB RAM/Win10 Home

iPad Air/Pixel/Faithlife Connect

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Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 35,682

    You have to be online for this to work. Otherwise tell us about your version of Logos and submit logs via the paper-clip icon.

    Dave
    ===

    Windows 11 & Android 13

  • Mary-Ellen
    Mary-Ellen Member Posts: 477 ✭✭
    https://community.logos.com/discussion/comment/1198005#Comment_1198005

    Thanks, Dave, for jumping in.  I enabled logging and was able to submit a typo report.  Perhaps my past issues were at times when my internet connection was unstable.  If it happens again, now I know what to do.  [Y]

    Dell XPS 8930/Intel Core i7-8700@3.20GHz/32GB RAM/Win10 Pro

    Surface Pro 7/Intel Core i7-1065 G7@1.30GHz/16 GB RAM/Win10 Home

    iPad Air/Pixel/Faithlife Connect

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