Logos 9 Glitch

Cal
Cal Member Posts: 43 ✭✭
edited November 21 in English Forum

Greetings, where do I report software glitches?  Which Forum?

(If you close Logos 9 with any Bible set to columns- then upon reopening Logos 9 all Bibles will open up in columns. This makes scrolling in a narrow window impossible until the Bible is reset to no columns. That is a lot of clicking after closes two narrow columns with ten Bible tabs in use.)

Thank you, Cal

Tagged:

Comments

  • Frank Sauer
    Frank Sauer Member Posts: 1,554 ✭✭✭

    Greetings, where do I report software glitches?  Which Forum?

    (If you close Logos 9 with any Bible set to columns- then upon reopening Logos 9 all Bibles will open up in columns. This makes scrolling in a narrow window impossible until the Bible is reset to no columns. That is a lot of clicking after closes two narrow columns with ten Bible tabs in use.)

    Thank you, Cal

    Hi Cal,

    Some information that will help in your getting assistance, as well as allowing Faithlife to better catalog this situation would be:

    What is your Operating System:

    Which Version of Logos are you running:

    I am personally running Logos 9.9 for Windows under Linux and was not able to replicate the issue with my multiple Bible version layout. I also have the Bibles as part of the same linkset.

    Knowing the versions will also help others test and see if this issue can be replicated.

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 15 & Android 14

  • Cal
    Cal Member Posts: 43 ✭✭
    https://community.logos.com/discussion/comment/1199378#Comment_1199378

    operating system: 

    Edition Windows 10 Home
    Version 21H1
    Installed on ‎10/‎11/‎2020
    OS build 19043.1526
    Experience Windows Feature Experience Pack 120.2212.4170.0

    Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00 GHz
    Installed RAM 16.0 GB

    Logos:

    9.11 SR-1  9.11.0.0022

  • Savanna Lineberger
    Savanna Lineberger Member, Community Manager, Logos Employee Posts: 760

    Greetings, where do I report software glitches?  Which Forum?

    (If you close Logos 9 with any Bible set to columns- then upon reopening Logos 9 all Bibles will open up in columns. This makes scrolling in a narrow window impossible until the Bible is reset to no columns. That is a lot of clicking after closes two narrow columns with ten Bible tabs in use.)

    Thank you, Cal

    Hi Cal, thank you for bringing this up and sorry you're having this issue. We have tried to reproduce this and are unable to so far. Are there any specific bibles you are noticing this occur with? So far we have only seen it happening on bibles we have specifically set columns on. 

  • Cal
    Cal Member Posts: 43 ✭✭
    https://community.logos.com/discussion/comment/1199506#Comment_1199506

    I only use the LEB.  I have maybe ten LEB Bibles in two different panes.  I then open one Bible in a floating pane or window and set it to AUTO.  I can then see an entire epistle all at once.  Frequently I will minimize this floating window and forget about it.  I will then shut the program down.  When I open Logos again, all my LEB's will be set to AUTO.  I will then reset them all to no columns and all is good. You really can not scroll a pane set to AUTO.

    Hope this helps and thank you for looking into this.  Cal

  • Andrew Batishko
    Andrew Batishko Member, Community Manager, Logos Employee Posts: 5,366
    https://community.logos.com/discussion/comment/1199512#Comment_1199512

    I only use the LEB.  I have maybe ten LEB Bibles in two different panes.  I then open one Bible in a floating pane or window and set it to AUTO.  I can then see an entire epistle all at once.  Frequently I will minimize this floating window and forget about it.  I will then shut the program down.  When I open Logos again, all my LEB's will be set to AUTO.  I will then reset them all to no columns and all is good. You really can not scroll a pane set to AUTO.

    This sounds like the expected behavior. When a resource panel is closed, the settings for that panel are saved as the default for the next time that resource is opened. It is likely that the one panel set to AUTO is the last one closed when Logos exits, and this results in that being saved as the default for next time.

    It sounds like you might benefit from saving a layout configured the way you want it. Then you can load that layout to the exact configuration as when the layout was last manually updated.

    Alternatively, you could consider changing your "At Startup Open to" program setting to "Most recent layout - local" in this way, when you start the application, it will restore the exact layout you had when you exited.

    Andrew Batishko | Logos software developer

Categories