BUG-In a Study Guide the Text Box Clears after Adding an Anchor and a Notebook to the Note

Bill
Bill Member Posts: 325 ✭✭✭
edited November 21 in English Forum

In the Life Change study guide 1 Timothy ( I don't think it matters which publisher or study guide)

  • Type the answer in the text box for question #1
  • Open the note associated with the answer by clicking the folder icon to the right and select "open in notes"
  • In the opened note add an anchor to the Bible reference, click "Done"
  • Return to the study guide and the text box is empty and the icon disappeared, even though the anchor in the note and the text itself is still there in notes.
  • Go back to the note, add a new icon and select a notebook for the note. Return to the study guide and the icon you just added appears at the top left of the text box, but the text box is still empty and no original icon to the right.

I think I understand that answers in these text boxes are originally established as a note in a special notebook which house all answer boxes from resources that have them, and if I assign it to a new notebook it no longer exists in the special notebook, or the text box it is connected to, BUT why does it clear the text box and icon by simply adding an anchor to the note?

If I remove the anchor I added, the text still doesn't reappear in the answer box.

I hope this is not expected behavior.

Windows 11 and Logos 9.14.022

This was an issue before 9.14.022

Too soon old. Too late smart.

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Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 53,098

    bump for attention 3

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Savanna Lineberger
    Savanna Lineberger Member, Logos Employee Posts: 760

    Hi Bill,

    Thank you for reporting this and for the clear repro steps. I was able to recreate this behavior and I will get a case written up. 

  • Bill
    Bill Member Posts: 325 ✭✭✭
    https://community.logos.com/discussion/comment/1210522#Comment_1210522

    Thank you very much Savanna!

    Too soon old. Too late smart.

  • Bill
    Bill Member Posts: 325 ✭✭✭
    https://community.logos.com/discussion/comment/1210522#Comment_1210522

    Hi Bill,

    Thank you for reporting this and for the clear repro steps. I was able to recreate this behavior and I will get a case written up. 

    Hi Savanna

    This is still an issue in L10  v.24.1. has there been any progress on this by chance?

    Thank you

    Too soon old. Too late smart.

  • Savanna Lineberger
    Savanna Lineberger Member, Logos Employee Posts: 760
    https://community.logos.com/discussion/comment/1255994#Comment_1255994

    Hi Bill,

    Thank you for reporting this and for the clear repro steps. I was able to recreate this behavior and I will get a case written up. 

    Hi Savanna

    This is still an issue in L10  v.24.1. has there been any progress on this by chance?

    Thank you

    Hi Bill, 

    Thank you for letting us know you are still experiencing this. Unfortunately I do not have any updates on the status of this fix. Once we have one in place I will be sure to update this thread. 

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