BUG: Logos CLOSES when I try to open Study Passage Layout
Almost every time I fire up Logos and try to open a Study Passage Layout it closes the program.
I've tried closing the program and restarting.
I've tried closing down the computer, waiting 10 seconds and starting it again.
I've tried uninstalling and reinstalling the program.
Nothing works so far.
Comments
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Hi Samuel - and welcome to the forums
Sorry to see you are having this problem.
Please enable diagnostic logging and post the logos.log file in a reply to this thread after a crash (use the paperclip icon to upload the file).
Details of diagnostic logging are at https://support.logos.com/hc/en-us/articles/360027869132
Graham
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I have no "windows key" on my keyboard.
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I have no "windows key" on my keyboard.
Which platform are you running on?
If Mac, there are relevant instructions further down the article.
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It's Windows. A laptop.
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Never mind. Found it.
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Is this a custom layout you have created or the default shipped with the software?
If a custom layout, I suggest recreating it and seeing if that fixes the problem.
Otherwise, unless anyone else responds with further ideas, I would contact Customer Services.
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This definitely sounds like a layout-related issue to me.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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I don't have any special layout set up.
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I am having the same issue...on Mac
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