Tab linking only working in one direction

I have 2 resources where tab linking is only working in one direction:

1) NETSOXFORD: A New English Translation of the Septuagint (Primary Texts).
2) LOGOSLXX: Septuagint with Logos Morphology.

After linking these 2 resources, if you scroll the greek text (LOGOSLXX), the English translation (NETSOXFORD) will move accordingly. But not the other way around: scrolling the English translation (NETSOXFORD) will not move the greek text at all (LOGOSLXX).

Linking works with other resources. Why is this happening? I'm running app version 9.14.0 on Android 12.

I'm not the ideal person to help you as I'm on iOS and MacOS which are both working as expected. Two bits of advice. First, make sure you're operating the latest version and you have no pending updates. Second, make sure you linked both resources.

I hope someone operating Android steps up. BTW, I checked with the same resources you show.

Thank you for your answer! I'm in the latest version and I have no pending updates. Both resources are correctly linked. In fact I don't have this issue with other resources, i.e. I can link NA28GBS and BIBJERUSALEN and it works fine in both directions. The same for other resources.

But in the case of the NETS translation and greek LXX, for some reason it only works in one direction.

I don't face this issue with Windows, only with Android.

But in the case of the NETS translation and greek LXX, for some reason it only works in one direction.

Strange - I’m seeing those resources scroll correctly both ways when linked. Also with Android 12 and the same Logos app version

What device are you using?

Thank you for your answer! I'm in the latest version and I have no pending updates. Both resources are correctly linked. In fact I don't have this issue with other resources, i.e. I can link NA28GBS and BIBJERUSALEN and it works fine in both directions. The same for other resources.

But in the case of the NETS translation and greek LXX, for some reason it only works in one direction.

I don't face this issue with Windows, only with Android.

This type of issue is über annoying. I think this rises to BUG report status. Graham is a wiz. I'm going to leave you in his able hands.

It's a Samsung Galaxy A52s.

Here's a video illustrating the issue: https://www.dropbox.com/s/hjmdcw3u5b0b1lp/Screen_Recording_20220713-141121_Verbum.mp4?dl=0

00:01 I create a split view with these 2 resources and then I link them.
00:26 Scrolling the LXX greek resource scrolls the NETS translation. As expected.
00:42 Scrolling the NETS resource does not scroll the LXX greek text. This is the issue.

Your video demonstrates the issue you are seeing very well.

I'm afraid I can't explain why this is happening.

I suggest you contact Faithlife customer support and see if they can help

Thank you Graham, and Beloved Amodeo for your help.

The problem in my case seems to be related to the NETS resource. Linking works in both directions with any other resource I have tried.

The fact that it works for you in Android and not for me is very curious, so I'll better contact Faithlife to see what we can do.

This is the response from Faithlife:

[quote]I was able to replicate the issue that you're describing and have sent a report to have our mobile developers look further into this situation and check if there are any adjustments that need to be made.

Very well, hopefully we'll get a fix soon.

This is the response from Faithlife:

[quote]I was able to replicate the issue that you're describing and have sent a report to have our mobile developers look further into this situation and check if there are any adjustments that need to be made.

Very well, hopefully we'll get a fix soon.

I celebrate with you for this glimmer of hope.

Very well, hopefully we'll get a fix soon.

Thank you for reporting. I can reproduce and have created a case for this. 

Thank you for reporting. I can reproduce and have created a case for this. 

Fantastic. Thank you Ali.

This is fixed in the latest update on Android: 9.17.0 (Build 917000120).

This is great, now it's working well, thank you!