Slow loading of layouts

Member Posts: 16
edited November 2024 in English Forum

Since I upgraded with the Silver features in L10 my system is bogged down. Beachball with every layout change. I get a beachball when I close a note file...

Very disappointing - Sorry

I have Mac OS Monterey, 12.6, 15 inch 2018, 2.2 GHz 6-Core intel Core i7, 16GB Mem 2400 MHz DDR4

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Comments

  • MVP Posts: 53,804

    Disappointing yes, but also almost always fixable. Upload some logs from a session with the problem.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Member Posts: 16

    How do I go about doing that? It's been awhile since I did that - help.

  • MVP Posts: 53,804

    Diagnostic Logging (logos.com)

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Member Posts: 16

    Thank you - I did send logs and screenshots to support.

    Thank you for the help so far - appreciate it.

  • Member, Logos Employee Posts: 3,261

    Hi Mike,

    I created a case with the logs you emailed related to this behavior with a link to this thread. 

     

  • Member Posts: 16

    Thank you - hoping to hear of a resolution - others I know are also experiencing a decrease in loading layouts.

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