Slow loading of layouts

Since I upgraded with the Silver features in L10 my system is bogged down. Beachball with every layout change. I get a beachball when I close a note file...

Very disappointing - Sorry

I have Mac OS Monterey, 12.6, 15 inch 2018, 2.2 GHz 6-Core intel Core i7, 16GB Mem 2400 MHz DDR4

Find more posts tagged with

Desktop App

Comments

MJ. Smith

Disappointing yes, but also almost always fixable. Upload some logs from a session with the problem.

Mike & Renee

https://community.logos.com/discussion/comment/1229196#Comment_1229196

How do I go about doing that? It's been awhile since I did that - help.

MJ. Smith

https://community.logos.com/discussion/comment/1229198#Comment_1229198

Diagnostic Logging (logos.com)

Mike & Renee

https://community.logos.com/discussion/comment/1229208#Comment_1229208

Thank you - I did send logs and screenshots to support.

Thank you for the help so far - appreciate it.

Thomas Ball

https://community.logos.com/discussion/comment/1229211#Comment_1229211

Hi Mike,

I created a case with the logs you emailed related to this behavior with a link to this thread.

Mike & Renee

https://community.logos.com/discussion/comment/1229552#Comment_1229552

Thank you - hoping to hear of a resolution - others I know are also experiencing a decrease in loading layouts.