.docx is not a valid Word document

Jean Gilbert
Jean Gilbert Member Posts: 5
edited November 21 in English Forum

Hello everyone, I am having an issue with the new logos ten when I try to create a pbb it gives me this error. I don't know it it is something that everyone is experiencing or if it is a problem on my end. below is the error I'm getting. Any help will be greatly appreciated.

[Info] Starting build for PBB:c3f88ed403ed4978b49321cd319ff6e9
[Info] Converting
[Info] Converting C:\Users\jgilb\Desktop\Jesus is Lord.docx
[Error] Error while building book: The file C:\Users\jgilb\Desktop\Jesus is Lord.docx is not a valid Word document.
[Error] Exception: LDLS4.Panels.PersonalBookBuilderPanel.PersonalBookBuilderException: The file C:\Users\jgilb\Desktop\Jesus is Lord.docx is not a valid Word document.
---> Ionic.Zip.ZipException: Cannot read that as a ZipFile
---> System.ArgumentException: 'IBM437' is not a supported encoding name. For information on defining a custom encoding, see the documentation for the Encoding.RegisterProvider method. (Parameter 'name')
at System.Text.EncodingTable.InternalGetCodePageFromName(String name)
at System.Text.EncodingTable.GetCodePageFromName(String name)
at System.Text.Encoding.GetEncoding(String name)
at Ionic.Zip.ZipEntry..ctor()
at Ionic.Zip.ZipEntry.ReadDirEntry(ZipFile zf, Dictionary`2 previouslySeen)
at Ionic.Zip.ZipFile.ReadCentralDirectory(ZipFile zf)
at Ionic.Zip.ZipFile.ReadIntoInstance(ZipFile zf)
--- End of inner exception stack trace ---
at Ionic.Zip.ZipFile.ReadIntoInstance(ZipFile zf)
at Ionic.Zip.ZipFile.Read(Stream zipStream, TextWriter statusMessageWriter, Encoding encoding, EventHandler`1 readProgress)
at Ionic.Zip.ZipFile.Read(Stream zipStream)
at LDLS4.Panels.PersonalBookBuilderPanel.OfficeOpen.Package.OpenXmlFile.Open(String filename)
at LDLS4.Panels.PersonalBookBuilderPanel.PersonalBookConverter.ConvertOpenXmlDocumentToLogosXml(PersonalBookConverterCallback converterCallback, String resourceType, IEnumerable`1 filenames, TempFiles tempFiles, ResourceDocumentData data, PersonalBookArticleCache articleCache, IPersonalBookBuildLog buildLog, IWorkState workState)
--- End of inner exception stack trace ---
at LDLS4.Panels.PersonalBookBuilderPanel.PersonalBookConverter.ConvertOpenXmlDocumentToLogosXml(PersonalBookConverterCallback converterCallback, String resourceType, IEnumerable`1 filenames, TempFiles tempFiles, ResourceDocumentData data, PersonalBookArticleCache articleCache, IPersonalBookBuildLog buildLog, IWorkState workState)
at LDLS4.Panels.PersonalBookBuilderPanel.PersonalBookConverter.CreatePersonalBookWork(PersonalBook book, PersonalBookBuilderViewModel model, PersonalBookViewModel bookViewModel, IPersonalBookBuildLog buildLog)+MoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1.EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1.EnumMoveNextWithCatch()
--- End of stack trace from previous location ---
at Libronix.Utility.Threading.AsyncWorkItem.Verify()
at LDLS4.Panels.PersonalBookBuilderPanel.PersonalBookViewModel.CreatePersonalBookWork(PersonalBook book, PersonalBookBuilderViewModel bookBuilderViewModel, PersonalBookViewModel bookViewModel)+MoveNext()

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