Instantaneous app crash

Br Damien-Joseph OSB

Verbum 10 crashes immediately upon opening (before I have a chance to tap on anything) on my Galaxy A71.

I can't provide any software information from within the app because it crashes instantly.

From my apps menu, I can tell that it is version 10.0.3.

Help!

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Comments

SineNomine

Have you tried uninstalling and reinstalling yet?

JT (alabama24)

https://community.logos.com/discussion/comment/1232301#Comment_1232301

Have you tried uninstalling and reinstalling yet?

That may be required. I would first, however, make sure to perform a full restart of the device. It is unlikely to fix the problem, but it does sometimes, and is much easier than a full reinstall.

Ali Pope

https://community.logos.com/discussion/comment/1232318#Comment_1232318

We also just shipped an update. Please download the update and let me know if this resolved your crash.

Android Reader 10.0.4.9400

Br Damien-Joseph OSB

https://community.logos.com/discussion/comment/1232796#Comment_1232796

Thank you everyone. I had already tried restarting my device. I was hoping to avoid reinstalling, so as to avoid having to re-download all the books I had downloaded and manually re-instating all of my app settings. I was also hoping that there would be some kind of diagnosis of the problem, so that the devs could fix it from their end (if I just fix the problem for myself, that doesn't help everybody else out). Anyway, I did just delete and reinstall yesterday. Seems to work for the time being.

Barnabas

https://community.logos.com/discussion/comment/1232860#Comment_1232860

Ali, at present, I downloaded the latest update. I still consistently crashes with more than 2 resources open. I think I'll uninstall it and reinstall it one more time to see if that helps but I am 97 percent sure it won't. I don't know if this is only experienced by some android users but not all.