Product Update: Faithlife has Sold Servant Keeper and Ministry Tracker
A few weeks ago, I shared the news that Faithlife is exiting the church management space and sunsetting parts of Faithlife Equip, effective June 30, 2023. Today, I have one more announcement: effective October 14, 2022, we have sold Servant Keeper and Ministry Tracker to a third party, and they now operate as an independent company called Servant Keeper, LLC. With this transaction complete, we have fully exited the church management space, although we continue to serve churches through our Proclaim presentation software and other solutions.
From a day-to-day perspective, everything is business as usual. Our team is working closely with the new leadership at Servant Keeper, LLC to ensure that Servant Keeper and Ministry Tracker customers are well supported and have their ministry’s church management needs met during this time of transition. Customers still have access to their Servant Keeper and Ministry Tracker accounts, and their data. For now, Servant Keeper customers and Ministry Tracker customers will continue to contact their current support centers for any help with their software.
This is a bittersweet announcement, as I’m incredibly grateful for the opportunity we have had to serve Servant Keeper and Ministry Tracker churches. At the same time, I’m excited for the future of Servant Keeper, LLC, and look forward to their continued success under new ownership and their new CEO, Mike Yakima. And I’m excited that for Faithlife, these changes will allow us to focus our efforts where we are uniquely positioned to serve the church—and that’s Bible study tools, content delivery, and digital discipleship.
Vik
Comments
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Does this mean another reassignment for Phil Gons?
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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MJ. Smith said:
Does this mean another reassignment for Phil Gons?
Not at all - Phil previously led our Bible Study Tools product line (e.g. Logos) as a General Manager, and now is our Chief Product Officer overseeing the entirety of our product portfolio. Trust me, Phil isn't going anywhere. [:)]
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Sounds like good news to me. Well done, Vik et al.!
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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Vik Rajagopal said:MJ. Smith said:
Does this mean another reassignment for Phil Gons?
Not at all - Phil previously led our Bible Study Tools product line (e.g. Logos) as a General Manager, and now is our Chief Product Officer overseeing the entirety of our product portfolio. Trust me, Phil isn't going anywhere.
Good news about Phil!
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Vik Rajagopal said:MJ. Smith said:
Does this mean another reassignment for Phil Gons?
Not at all - Phil previously led our Bible Study Tools product line (e.g. Logos) as a General Manager, and now is our Chief Product Officer overseeing the entirety of our product portfolio. Trust me, Phil isn't going anywhere.
That's good news.
I'm glad to see you pulling the focus back to core products, which seemed to have been let slip with the spreading of Faithlife staff too thin over recent years.
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As a Logos owner, of course, getting rid of that 'other stuff' is great news. Concentrate on my stuff. Which barely works at the moment.
But it's concerning from a corporate view, and church view:
- Clearly, the pandemic and aftermath has had a significant impact on the churches; FL doesn't like to retrench.
- Fewer eggs in the FL basket; one egg is subscription based, the other demands 'more, more' Although hints of another egg?
- Smaller churches need the technological umbrella of larger churches (development). There's not a lot of local talent.
- And FL, although adept, is too small to provide that umbrella; so a fragmented source-list for each church.
But I would argue (as I have) that a 'powerful' but limited product line (Logos) is hard to overcome; heavy maintenance on legacy promises.
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DMB said:
As a Logos owner, of course, getting rid of that 'other stuff' is great news. Concentrate on my stuff. Which barely works at the moment.
But it's concerning from a corporate view, and church view:
- Clearly, the pandemic and aftermath has had a significant impact on the churches; FL doesn't like to retrench.
- Fewer eggs in the FL basket; one egg is subscription based, the other demands 'more, more' Although hints of another egg?
- Smaller churches need the technological umbrella of larger churches (development). There's not a lot of local talent.
- And FL, although adept, is too small to provide that umbrella; so a fragmented source-list for each church.
But I would argue (as I have) that a 'powerful' but limited product line (Logos) is hard to overcome; heavy maintenance on legacy promises.
Yep. I am hoping this will allow FL/Logos to concentrate on finishing their products that they have sold to people but not released yet. Just the other day someone posted about finally getting a L8 resource. If they could finish what they've started before making more I would be very happy. Lexham Context Commentary is one that comes to mind. But i have quite a few resources that I've paid for and still not received. To be fair, some were investments and a long period was expected like the EEC but others not so much.
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Local article about the shift from church products to Logos.
https://www.cascadiadaily.com/news/2023/jun/14/faithlife-repositions-as-its-new-ceo-marks-18-months/0
