Bug: Text not showing in mobile notes

xnman
xnman Member Posts: 2,838 ✭✭✭
edited November 21 in English Forum

I have many notes.... but I noticed today that in some notes... the text of the words of the note are not showing up in Mobile notes  (see below). 

I did go back and make sure the text on my desktop was white.... but it didn't help.

I'm a thinking this ain't right???? Geeked

Edit 1:  this is in the "pop up" when I press the note icon in my Bible on my phone.

Edit 2: When I look at the note in "Notes" on my phone... the text is all greyed out....  so it looks like the text changed from "white" to "some greyed out color" on the phone... just saying.... 

02-11-2022-03-41-53

xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".

Barney Fife is my hero! He only uses an abacus with 14 rows!

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Comments

  • xnman
    xnman Member Posts: 2,838 ✭✭✭

    Here's another screenshot of how the note appears when I open "Notes" on my phone...

    Some text shows up and some does not. 

    02-11-2022-04-04-35

    xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".

    Barney Fife is my hero! He only uses an abacus with 14 rows!

  • xnman
    xnman Member Posts: 2,838 ✭✭✭

    The above also happens on my tablet. How do I fix this?

    xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".

    Barney Fife is my hero! He only uses an abacus with 14 rows!

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    Sorry you haven't had any responses. I don't use android. I dont use dark mode. 

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • xnman
    xnman Member Posts: 2,838 ✭✭✭

    Sorry you haven't had any responses. I don't use android. I dont use dark mode. 

    Thanks man!  I'm beginning to think no one likes me anymore...   [:'(]

    xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".

    Barney Fife is my hero! He only uses an abacus with 14 rows!

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Community Manager, Logos Employee Posts: 1,169

    xnman, I am unable to duplicate this behavior.

    Please send us your logs:
    1. Open the app.
    2. Tap the Menu icon (this icon has three horizontal lines).
    3. Tap Help.
    4. Press “Report a Problem”
    5. A pre-addressed email will open with a log file attached automatically. Press “Send” to send your report.

  • xnman
    xnman Member Posts: 2,838 ✭✭✭

    xnman, I am unable to duplicate this behavior.

    Please send us your logs:
    1. Open the app.
    2. Tap the Menu icon (this icon has three horizontal lines).
    3. Tap Help.
    4. Press “Report a Problem”
    5. A pre-addressed email will open with a log file attached automatically. Press “Send” to send your report.

    Thanks for answering.....   Log file on it's way....

    xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".

    Barney Fife is my hero! He only uses an abacus with 14 rows!

  • xnman
    xnman Member Posts: 2,838 ✭✭✭

    xnman said:

    I have many notes.... but I noticed today that in some notes... the text of the words of the note are not showing up in Mobile notes  (see below). 

    I did go back and make sure the text on my desktop was white.... but it didn't help.

    I'm a thinking this ain't right???? Geeked

    Edit 1:  this is in the "pop up" when I press the note icon in my Bible on my phone.

    Edit 2: When I look at the note in "Notes" on my phone... the text is all greyed out....  so it looks like the text changed from "white" to "some greyed out color" on the phone... just saying.... 

    02-11-2022-03-41-53

    My problem still exists and is not working. 

    xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".

    Barney Fife is my hero! He only uses an abacus with 14 rows!

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • xnman
    xnman Member Posts: 2,838 ✭✭✭

    You sent the logs. Did you get a reply? 

    Yes.... got a reply..... reply said "Nothing wrong".   But it still doesn't work!  [8-|]

    xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".

    Barney Fife is my hero! He only uses an abacus with 14 rows!

  • MJ. Smith
    MJ. Smith MVP Posts: 53,445

    xnman said:

    make sure the text on my desktop was white

    Do you mean "appeared as white on screen" or "is defined as white by the font color?" It could make a significant difference.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Ali Pope
    Ali Pope Member, Logos Employee Posts: 1,821

    I've created a case for your issue. I'll let you know when it is resolved. Thank you for reporting!

    Ali Pope | Logos Desktop and Mobile Program Manager

  • xnman
    xnman Member Posts: 2,838 ✭✭✭

    Thanks Ali.

    MJ ----  The posts I posted earlier in this thread shows what's going on. I tried to (on my desktop) to make sure all the text was "white" except for some yellow  headings... and that didn't work either.

    Hopefully, now, they will find the problem.[8-|]

    xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".

    Barney Fife is my hero! He only uses an abacus with 14 rows!