Auto Translate working intermittently
First of all, I'd like to congratulate Faithlife for the auto-translate feature. It's an amazing feature, one of my v10 favourites.
However, many times the feature doesn't work for me, it throws this error:
There was an error translating the text.
Sometimes it works, other times it doesn't. I have a stable Internet connection, so I don't know why this may happen.
What could be happening?
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Sometimes it works, other times it doesn't.
Is there any consistency?
Is it that a particular passage in a particular resource always fails or sometimes it works and sometimes it doesn't?
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If there's a consistency I haven't detected it. I've tried translating it again and it works (see screenshot).
The first time I saw the error I didn't give it much importance, thinking it would be temporary. But it happens often for me.
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I've observed that it fails specially with Google as the translation engine (i.e. translating form Latin). Much less with DeepL.
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May I ask how you switch to the Google Engine? I get only DeepL offered.
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We are seeing a few intermittent errors with translation via Google and have a case to investigate. Thanks for the heads up.
May I ask how you switch to the Google Engine? I get only DeepL offered.
The translation engine is selected based on the source and target language. Generally speaking we typically prefer DeepL when it is a language that DeepL supports. If DeepL doesn't support it, we use Google, which supports a much higher number of languages (including Latin).
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We are seeing a few intermittent errors with translation via Google and have a case to investigate. Thanks for the heads up.
Fantastic, thank you.
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