BUG: Very large pop-up windows

I have a laptop (screen 3840x2400) with an extra monitor (1920x1080).

On the extra monitor, when I hover over a word in Bible text, the pop-up "Factbook" card measures 8.5" by 2.75" with some words. It is as large as 8.5" by 4.5" with longer entries. It is HUGE and covers a lot of the screen. The font is huge also.

If I move Logos 10 to the laptop monitor, the same Factbook pop-up measures 3" by 1" or thereabouts depending on the content. It is much less obtrusive and the font is a closer match to everything else on the screen.

Is there a setting to fix this? Thanks!

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Jack Hairston

Ditto

Savanna Lineberger

I have a laptop (screen 3840x2400) with an extra monitor (1920x1080).

On the extra monitor, when I hover over a word in Bible text, the pop-up "Factbook" card measures 8.5" by 2.75" with some words. It is as large as 8.5" by 4.5" with longer entries. It is HUGE and covers a lot of the screen. The font is huge also.

If I move Logos 10 to the laptop monitor, the same Factbook pop-up measures 3" by 1" or thereabouts depending on the content. It is much less obtrusive and the font is a closer match to everything else on the screen.

Is there a setting to fix this? Thanks!

Hi Matthew,

Thanks for bringing this to our attention. Would it be possible for you to include screenshots of this behavior? One from the laptop screen and one from the extra monitor so I can see what you are seeing. I would greatly appreciate it!

Matthew A. Postiff

https://community.logos.com/discussion/comment/1236718#Comment_1236718

This was a bit awkward because the screenshots are so large, and of different sizes. The first one is the laptop screen at 3840x2400, so the screen looks a lot larger than the other one. The popup box might also LOOK larger, but notice its size relative to the verses it covers. It covers one or two verses, whereas on the second screen shot (1920x1080) the box is relatively much larger, covering like four verses of text.

(BTW, capturing a screen shot was moderately tricky. Hitting any key causes the popup to disappear!)

Here it is on the laptop screen.

And the large popup:

MJ. Smith

https://community.logos.com/discussion/comment/1236734#Comment_1236734

you must use the paper clip or the amber icon to its right to add an image.

Matthew A. Postiff

https://community.logos.com/discussion/comment/1236736#Comment_1236736

Oops. Here they are:

Savanna Lineberger

https://community.logos.com/discussion/comment/1236739#Comment_1236739

Thanks Matthew, those are very helpful. The popups certainly do look odd, I will take a look at this and see about getting a case written up.

Matthew A. Postiff

https://community.logos.com/discussion/comment/1236812#Comment_1236812

Here is a great example. Hovering over TSK or NTSK in the cross reference guide. It shows a popup summary of what the resource is. But it takes up over 1/3 of a 1920x1080 screen. It is a bit much.

A clue that may help a programmer assigned to fix this: I pasted the screenshot into gimp, cropped out the one monitor, leaving just the above. When I save the .xcf file, the dialog boxes are "normal" sized. But when I export the file as a .jpg, the "Export Image as JPEG" dialog box pops up HUGE, as if it is behaving similar to Logos 10's popup dialog box. I began to wonder if this is a problem with my particular configuration/combination of screen resolutions. But then I realized that many of gimp's dialog boxes are the right size. I know Bibleworks 10 had an issue with very hi resolution monitors when it first came out, and that a patch was issued to correct it. I think in that case it was to avoid the fonts being too small for the user to comfortable read.

Mark McDonald

I've had this same problem. For me the fix was to set the external monitor to be the "main display." Right-click in the background on either display and then select "Display Settings." In the popup that appears select the external monitor (probably 2). Then click "Make this my main display." This should correct the oversized popup problem on either Win10 or Win11.

Matthew A. Postiff

https://community.logos.com/discussion/comment/1236845#Comment_1236845

My impression is that this will not work when I switch from monitor to projector. I won't be able then to see my main display which will be behind me when I am teaching. In Windows 11 this is not as big of a deal as in prior editions of Windows because of how they duplicate most of the task bar, but there are still controls on the main screen (left of the clock+date in the lower right) which are not present on the secondary screen.

And, we should not have to do that to have the software work properly.

MJ. Smith

https://community.logos.com/discussion/comment/1236831#Comment_1236831

I often have popups that take a third of the screen when displaying correctly. I would not want to see an artificial limit on the size of the note display when the display itself is working correctly.