"Download all to..." mobile devices not selectable in Logos 10 desktop library
Hi everyone. In Logos 9 I could select resources from my library, click the "Info" button, and select them to be downloaded to any/all mobile devices. Since I upgraded to Logos 10 I've noticed that two of my mobile devices (an iPhone 11 and an iPhone 14) don't have the check boxes to select them as devices to which resources can be loaded. Another device, an iPad Mini, still shows in the list.
I've tried reinstalling the Logos mobile app on the iPhone 11 but it didn't help. Any ideas?
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Do they show in this list?
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Curiously, yes they do. That’s why I’m puzzled at the missing check boxes [:S]
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Curiously, yes they do. That’s why I’m puzzled at the missing check boxes [:S]
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I've got some history with this issue that goes back to L9. I'll look up the thread when I've got more time.
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I've got some history with this issue that goes back to L9. I'll look up the thread when I've got more time.
Thank you, I look forward to reading whatever help you can provide!
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I've got some history with this issue that goes back to L9. I'll look up the thread when I've got more time.
Thanks, I look forward to any light you can shed on the issue!
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Here is one of Lew's threads: https://community.logos.com/forums/t/202343.aspx
However, did you try my suggestions above?
The nuclear option would be to wipe and completely reset your device. Do make sure to delete the "devices" from the device list.
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I haven't checked the version notes for the last Logos 10 update, but it appears something in that update (or one prior) fixed the issue with syncing to my mobile devices. Now each one has a check box in my desktop app and I can add/remove resources to each one as I was able to before upgrading to Logos 10 [:)]
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