Part of the Forums are down.

Still down, but only when I'm logged in. If I'm logged out, I can see the https://community.logos.com/forums page. 

It's been working fine for me all day, I have been watching it. I wonder if it's some server/network failure outside of FL that affects part of the country/world and not other parts? Just curious, have you cleared your browser cache, restarted the browser and tried again? 

yessir, tried multiple browsers on two different machines (well a macbook air, and an iphone).

my pc is down at the moment, so I can't try on that.

BUT both safari and firefox have the same issue. on both of the mentioned devices.

Sooo...looks like they changed things around? Forum index page has changed and forums are being consolidated.

for sure. but it still wont load for me

anyone else?

I'm sorry for the problems. We're looking into it.

I'm sorry for the problems. We're looking into it.

Thank you Mark! if there is anything I can do to help, feel free to shoot me an email. I think we've emailed in the past.

Is it still a problem?

Multiple browsers (firefox, safari and Chrome) across two different devices (iphone, and macbook air m1). I'll power up my desktop PC and see if its any different if you'd like.

Consistently:
1. I can't see the forum index page (https://community.logos.com/forums/) when logged in.
2. after logging out, I can see the forum index page.
3. While logged out, clicking threads doesn't mark them as read.


This is the error I get when trying to view the previously mentioned link.

It's affected a minority of users, and we can't reproduce it.

Could you try clearing out your community.logos.com cookies and trying again?

In Chrome

• click on the padlock in the address bar
• Click on the cookies row
• In the resulting pop-up, click on community.logos.com and click remove

It's affected a minority of users, and we can't reproduce it.

Could you try clearing out your community.logos.com cookies and trying again?

In Chrome

• click on the padlock in the address bar
• Click on the cookies row
• In the resulting pop-up, click on community.logos.com and click remove

Logged out:

Logged in:

Thank you Mark! if there is anything I can do to help, feel free to shoot me an email. I think we've emailed in the past.

Is it still a problem?

Yes. On Firefox too.

It's affected a minority of users, and we can't reproduce it.

to be fair, how many users have the individual forums bookmarked (or know the url structure and forum numbers) and know to try that as a way to seek help? So far 4 (HJ van der Wal, Jan Krohn, myself, and Myke). 

It's affected a minority of users, and we can't reproduce it.

to be fair, how many users have the individual forums bookmarked (or know the url structure and forum numbers) and know to try that as a way to seek help? So far 4 (HJ van der Wal, Jan Krohn, myself, and Myke). 

Not sure about minority/majority status, but I can confirm that I was not affected at all, browsing logged-in (Chrome on Win 10, fwiw). 

I don’t know about majority either. I’m just saying it’s hard to know how many are truly affected. 

also, same issue from my windows 11 pc on Firefox, edge and chrome. 

I don’t know about majority either. I’m just saying it’s hard to know how many are truly affected. 

We think this is a bug which only affects people with a particular combination of permissions. We're guessing a little bit, but I've made a few changes which might help. Would you mind testing again?

sure. Still broken though let me clear my cookies. still broken.

Still broken on chrome also. Shall I check my pc?

Issue is solved for me.

Issue is solved for me.

I don’t know about majority either. I’m just saying it’s hard to know how many are truly affected. 

We think this is a bug which only affects people with a particular combination of permissions. We're guessing a little bit, but I've made a few changes which might help. Would you mind testing again?

Glad it's working again!

Glad it's working again!