In the mobile app, passage guy does not appear in my panel menu, and when I click it from the main m
In the mobile app, passage guide does not appear in my panel menu, and when I click it from the main menu, it pops up, “select a passage,” rather than showing resources for the current passage.
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That's supposed to be 'passage guide,' by the way, not 'guy.' Dumb typo on my part.
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Brandon Ferris said:
In the mobile app
Which specific app? Which specific OS?
Brandon Ferris said:passage guide does not appear in my panel menu
Did it ever appear for you on any device?
I don't have any idea what features are free and which ones required ownership or a subscription. What do you own? Do you subscribe to Faithlife Connect?
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Version 22.0.1 (0064), free, iPhone SE 3rd generation, IOS 16.2, worked just fine on my previous iPhone, same Apple ID. No idea why it's behaving differently on this phone. Thank you.
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Brandon Ferris said:
free
Meaning, you have not purchased anything. Is that right? If so, hopefully someone will be by soon that knows if a purchase is needed.
My only suggestion: Delete and reinstall.
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Brandon Ferris said:
In the mobile app, passage guide does not appear in my panel menu
I think it might have been removed from this menu - it now appears as an option in the popup menu when you tap a word.
Do you see it there?
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Graham Criddle said:
I think it might have been removed from this menu
I am unsure what menu yall are talking about. For clarification: When I click on the hamburger menu (bottom right), "passage guide:" is the first choice under the "guides" portion of the menu.
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JT (alabama24) said:
I am unsure what menu yall are talking about.
Minutes ago, I would have answered, sorry .., no Passage Guide in the right-side menus. I checked a couple of times yesterday. But sage advice suggested trying it today (completely different day) ... and there it was. Hmmm.
So, I thought, OK, maybe on/offline. I turned off the wifi connection and tried it. 'File not found' (Mac message). Re-install. Faithlife products are the only apps I think I've ever had to re-install. Especially the mobiles.
Anyway, you're right.
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JT (alabama24) said:
I am unsure what menu yall are talking about.
If you tap the three dots icon at the top right of a Bible you get a dropdown menu - it has Change Resource followed by Split this tile etc.
In previous version of the mobile app, this also included an option to run a Passage Guide - and the Guide would have opened with the reference populated. This is the one that is now missing.
JT (alabama24) said:When I click on the hamburger menu (bottom right), "passage guide:" is the first choice under the "guides" portion of the menu.
True - but it opens as a blank guide and you have to populate the reference yourself. Not suggesting that's a major issue!
As i noted above, the ability to open a PG directly from a verse is now available in the popup menu when you tap a verse.
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Thank you all - tapping the passage and selecting 'passage guide' that way is enabling me to do what I need to do/used to be able to do using the previous click method.
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