Bug: Audio Bible Crashes Logos

Description: Every time I try to load any audio bible, or try to switch to a saved layout which includes one, Logos stutters and crashes.

Steps to reproduce

1. Load Logos 23.0.17
2. Click an Audio Bible, or try to switch to a saved layout which contains one (I've tried Word of Promise, ESV, and Lexham audio bibles).

Actual Result: Program stutters and crashes immediately.

Expected Result: Audio Bibles and layouts which contain them open without crashing Logos.

System Specks

Desktop | 11th Gen Intel(R) Core(TM) i9-11900K (3.50GHz), 3504 Mhz, 8 Core(s), 16 Logical Processor(s) | 32GB RAM | Nvidia RTX 3060Ti 8GB RAM | 1TB Samsung SSD 970 Evo Plus | Windows 11 Pro 64bit | Microsoft Windows Security

See the video of what happens here: https://youtu.be/bMIsh8UJQiQ

System Logs

6131.Logos.zip

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Comments

Matt Mattox

Thanks for the report. I'll add this to my list of items and see if I can replicate this behavior. I'll keep you posted.

Veli Voipio

https://community.logos.com/discussion/comment/1245072#Comment_1245072

The Hebrew audio Bibles also crash. (Letteris Hebrew Bible, Audio Reading of Hebrew Old & New Testament).

Greek audio Bibles do not crash. (Friberg Analytical Greek New testament and other similar ones).

Schwandt Audio Greek NT does crash

LEB audio and Lexham audio seem to work in my system.

Logos 23.0.09 in my laptop, and 23.0.17 in my desktop

Desktop PC: Intel i7, Windows 11, Creative Sound Blaster X-Fi Titanium HD Audio Card, Nvidia Quadro RTX A4000 16 Gt video card

Laptop 5 years old with Win 11.

Matt Mattox

https://community.logos.com/discussion/comment/1245072#Comment_1245072

Just replicated this issue, thanks for the repro steps and details. I got a case written up for our team.

Nick Mueller

Description: Every time I try to load any audio bible, or try to switch to a saved layout which includes one, Logos stutters and crashes.

Steps to reproduce

1. Load Logos 23.0.17
2. Click an Audio Bible, or try to switch to a saved layout which contains one (I've tried Word of Promise, ESV, and Lexham audio bibles).

Actual Result: Program stutters and crashes immediately.

Expected Result: Audio Bibles and layouts which contain them open without crashing Logos.

System Specks

Desktop | 11th Gen Intel(R) Core(TM) i9-11900K (3.50GHz), 3504 Mhz, 8 Core(s), 16 Logical Processor(s) | 32GB RAM | Nvidia RTX 3060Ti 8GB RAM | 1TB Samsung SSD 970 Evo Plus | Windows 11 Pro 64bit | Microsoft Windows Security

See the video of what happens here: https://youtu.be/bMIsh8UJQiQ

System Logs

6131.Logos.zip

Hi Randy. I believe this should be fixed in v23 Beta 3 that just released. Could you let me know it continues to be an issue? Thanks!

Randy

https://community.logos.com/discussion/comment/1245691#Comment_1245691

Hi Randy. I believe this should be fixed in v23 Beta 3 that just released. Could you let me know it continues to be an issue? Thanks!

Greetings Nick. Thanks for your help on this. The issue persists, and is not noted as being fixed in the release notes (https://wiki.logos.com/Logos_23.0_Beta_3. Here are my current logs for this:

8640.Logos (2).zip

Nick Mueller

https://community.logos.com/discussion/comment/1245762#Comment_1245762

Hi Randy. I believe this should be fixed in v23 Beta 3 that just released. Could you let me know it continues to be an issue? Thanks!

Greetings Nick. Thanks for your help on this. The issue persists, and is not noted as being fixed in the release notes (https://wiki.logos.com/Logos_23.0_Beta_3. Here are my current logs for this:

8640.Logos (2).zip

Thanks. We had problems reproducing it in-house and thought it might be resolved with a separate fix, but we'll take another look.

Savanna Lineberger

Description: Every time I try to load any audio bible, or try to switch to a saved layout which includes one, Logos stutters and crashes.

Steps to reproduce

1. Load Logos 23.0.17
2. Click an Audio Bible, or try to switch to a saved layout which contains one (I've tried Word of Promise, ESV, and Lexham audio bibles).

Actual Result: Program stutters and crashes immediately.

Expected Result: Audio Bibles and layouts which contain them open without crashing Logos.

System Specks

Desktop | 11th Gen Intel(R) Core(TM) i9-11900K (3.50GHz), 3504 Mhz, 8 Core(s), 16 Logical Processor(s) | 32GB RAM | Nvidia RTX 3060Ti 8GB RAM | 1TB Samsung SSD 970 Evo Plus | Windows 11 Pro 64bit | Microsoft Windows Security

See the video of what happens here: https://youtu.be/bMIsh8UJQiQ

System Logs

6131.Logos.zip

This crash was resolved in the latest RC.

Randy

https://community.logos.com/discussion/comment/1246454#Comment_1246454

This crash was resolved in the latest RC.

Yes it was. Thanks!