I am posting my log files because proclaim is not linking with my song select account. It is also failing to download presentation media.
Mark
weekly bumping of posts that have not gotten a response in hopes of getting them the appropriate attention
Without access to the log files you mentioned, it is difficult to diagnose the issue and provide a specific solution. Here are some general troubleshooting steps that may help:
Check your internet connection: Ensure that your computer is connected to the internet and that there are no issues with the connection.
Update Proclaim: Make sure that you're using the latest version of Proclaim. You can check for updates by going to the "Help" menu and selecting "Check for Updates."
Clear your cache: Clearing your browser cache may resolve any temporary issues that may be causing the problem.
Check your account information: Ensure that your SongSelect account information is correct and that you have entered it correctly in Proclaim.
Contact Proclaim Support: If you're still having trouble linking your SongSelect account or downloading presentation media, contact Proclaim Support for assistance. They can help you troubleshoot the issue and provide guidance on how to resolve it.
These are general troubleshooting steps, and the solution to your specific issue may depend on the details of your situation. I recommend following these steps and seeking assistance from Proclaim Support if you're still unable to link your SongSelect account or download presentation media.
