Note Typing Excruciatingly Slow!

Logos 23.1.33 / Surface Laptop 4 8GB RAM i5-1135G7 / Windows 11 Build 22621.1265

This has been an ongoing issue for a long time - more than a year. I consistently experience 3-5 second delays when typing a note, and gauging by the number of related posts in this forum, I'm not the only one. Really frustrating user experience. Frankly, it baffles me as to why the Logos team cannot get such a simple function to work reliably. Search is fast, resource launch is fast - every other function in the program is reasonably fast, except typing notes! The length of the note makes absolutely no difference. It's delayed from the very first typed character.

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Comments

Jack Hairston

The delay is due to the fact that Logos is busy doing other things that you told it to. For best speed, just turn off features that you don't want to use. For instance:

If you display Note icons on more than one panel, turn all but one off to see if that helps.
If you keep many commentaries open all the time, there are other ways to access them.
Ditto for dictionaries/lexicons

And there's more. (Do you need steps to do these first ideas?)

Please let me know if you still see a delay after these changes.

bible4life

https://community.logos.com/discussion/comment/1248659#Comment_1248659

Unfortunately, those suggestions do absolutely nothing to improve the speed. With only a single resource open (NIV for example) and the Notes pane, typing speed in Notes is still horribly delayed. Disabling note views in my only open resource via visual filters makes no difference whatsoever.

MJ. Smith

https://community.logos.com/discussion/comment/1248660#Comment_1248660

I discovered that the lag was somewhat less when I would lower my display resolution (from native 4k to 1080p). This leads me to suspect there's some kind of issue with Logos and newer 11th gen intel processors (probably moreso with the Iris Xe graphics on them).

The solution I found was to go into program settings and turn "Hardware Acceleration" to "On." I'm honestly not sure why it was set to "off" on my PC to begin with, but this has completely solved the problem for me.

bible4life

https://community.logos.com/discussion/comment/1248680#Comment_1248680

Thanks for the suggestion. Turning on Hardware Acceleration actually makes the delay worse and causes major lag throughout the entire program. The tooltip next to the setting recommends that Hardware Acceleration be left off for Intel chipsets with Iris. The i5-1135G7 chipset is very popular and now going on three years old. It's not like we're dealing with a just-released or limited-use chipset here, so I don't understand why Logos has not engineered a fix. And before you ask, yes, I have all of the latest Windows updates and chipset drivers installed.

bible4life

https://community.logos.com/discussion/comment/1248732#Comment_1248732

Update: This is the fix: Display problems on 11th gen Intel processors with Iris Xe – Logos Help Center

Although the MS distribution channel said I had the latest chipset drivers installed, Intel's separate driver assist tool found a patch. Applied the Intel patch and reenabled Hardware Acceleration in Logos. Bingo - buttery smooth typing in all Notes!

Dave Hooton

https://community.logos.com/discussion/comment/1248736#Comment_1248736

Although the MS distribution channel said I had the latest chipset drivers installed, Intel's separate driver assist tool found a patch.

The reluctance of manufacturers to update their customized Intel drivers has caused this problem to continue for much longer than it should.