Slow Typing In Notes.

Any resolution on this? It has only happened to me when I upgraded to Logos 10 (sigh).

I'm using a Surface Pro 8 (i5, 8gb ram). Everything else seems to work fine but sermon notebooks respond so slowly to typing that they are virtually unusable.

Before upgrading this was not a problem at all - therefore it is not a hardware issue, it's a software issue.

Is Logos even aware of the problem?
Hope we can find a solution soon...

Update on this issue: I'm noticing it is more of a problem when I am using a Workflow. If I type the note entirely within the Workflow, it works correctly. If I expand notes to see the full notes window and the workflow is still open in a tab, then I will definitely have an issue. If I close the workflow so that only the notes is open, it works pretty well. It is still not perfect, but it is much more manageable. This is a good temporary workaround if you are having the same issue.

I'm using Logos 10, but I believe this problem is similar on both 9 & 10. I was also having this issue after purchasing a new laptop this past week, but I believe I've found the solution. My new laptop has an 11th gen intel i7 processor. I was not having any issues on an older intel laptop, or on my desktop with an AMD processor. The new laptop, however, lagged considerably, and this was especially noticeable when typing (e.g. in the sermon editor, in notes, in search, etc.)

I discovered that the lag was somewhat less when I would lower my display resolution (from native 4k to 1080p). This leads me to suspect there's some kind of issue with Logos and newer 11th gen intel processors (probably moreso with the Iris Xe graphics on them). 

The solution I found was to go into program settings and turn "Hardware Acceleration" to "On." I'm honestly not sure why it was set to "off" on my PC to begin with, but this has completely solved the problem for me. 

I hope this helps some of you as well. 

Doug, sorry you're still having trouble. Have you tried updating your Intel drivers from their website here: https://www.intel.com/content/www/us/en/download-center/home.html

Doing this and then switching hardware acceleration on has solved this issue for me and several others. 

When I have experienced this, I have found that a restart seems to help. Shut the program down and then reboot. Basic, I know, but it has worked for me.

That said, I have also almost stopped using Logos during the last couple of years. I use it on my tablet, mostly just for reading, but that's about it. The majority of my issues are with Notes as well...the list of problems is so long it's basically hopeless. I should be moving into my new place next week, and once I get my desktop operational again (dealing with failed mb and subsequent tpm issues that are infuriating), I am finally going to start a production phase--video and website--and Logos was supposed to be the foundation of all of that energy and effort. Instead, it is going to be the target of an unceasing stream of badmouthing. I still can't comprehend that a company can take nearly 50K from someone and then just allow the purchased product to dissipate and fester until it is effectively unuseable. It's depressing and unconscionable.

Nick,

Well some good news - I was able to locate a BETA Intel driver for the Iris Xe graphics processor.  After loading this driver,  it seems to have fixed the problem. 

My system is a Surface Laptop 4 and does have the Intel Gen 11 ( i7-1185G7) processor.  The symptoms were very slow refresh while typing in notes (1 character every two seconds kind of slow) when enable hardware acceleration was turned off.  With hardware acceleration turned on,  the notes panel would not display until you moused over it and would you could not type into it at all most times.  

I had followed several threads trying different combinations of settings both in Logos and in the system, upgrading Logos version - no improvement found.  Reboots had no effect at all.

I had previously gone thru the Intel update drivers process a couple of times with no joy.   However, this time, I noticed there was a beta updates opt in in the settings page of the Intel Driver Update app.  I opted in to the beta updates and lo and behold there was a graphics driver beta update.  I installed it bringing my Intel Iris Xe Graphics driver to version 31.0.101.4148.  After rebooting and restarting Logos,  I can type at full speed in notes and there are no 'failure to paint the panel' issues that I can see.  

You may want to let people know about the Beta option in the settings.  Hope this helps someone. 

Two thoughts. 

While I'm grateful that this is now working on my system.  I do want Logos to know that none of the other 100's of programs that I run on my laptop have this issue or have needed a particular Intel driver to be loaded.   That seems to be an important question - What is it about Logo's development tool stack that is different and is it really necessary? Could a more 'standardized' note/typing codebase be used and sidestep these issues.

Also, it is hard to give Logo's a passing grade on customer service on this one.  I originally posted back in June of 2022 and to my knowledge,  no one from Logos/FL picked this up as an issue to work on until now (assuming Nick that you are with Logos).  As far as I know forums are the way we are to ask for help?

Was there something that helps with Mac in relation to this issue?  It's so frustrating?