BUG: Media error in Factbook

MJ. Smith
MJ. Smith MVP Posts: 53,102
edited November 21 in English Forum

I open Factbook to Anna, wife of Tobit. The media first looks fine but with a bit of a delay shows a "missing" image icon. Repeatable.

1460.Verbum3_30.zip

Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

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Comments

  • Matt Mattox (Faithlife)
    Matt Mattox (Faithlife) Member, Logos Employee Posts: 902

    Thanks for the report. We'll investigate and comment back here with our findings.

  • Kiyah
    Kiyah Member Posts: 2,804 ✭✭✭✭

    I'm not seeing a problem on my end. Here's what mine looks like today:

  • Mike Binks
    Mike Binks MVP Posts: 7,429

    I'm with Kiyah - but you have more pictures than both of us so that (missing) image may be from a resource we don't own.

    Do we have a reverse directory of images?

    tootle pip

    Mike

    How to get logs and post them.(now tagging post-apocalyptic fiction as current affairs) Latest Logos, MacOS, iOS and iPadOS

  • Kiyah
    Kiyah Member Posts: 2,804 ✭✭✭✭

    Spoke too soon, today it looks like this:

  • Matt Mattox (Faithlife)
    Matt Mattox (Faithlife) Member, Logos Employee Posts: 902

    I'm with Kiyah - but you have more pictures than both of us so that (missing) image may be from a resource we don't own.

    Do we have a reverse directory of images?

    I'm also seeing the images on both mac/windows on v24.0.14. Looks like your on the latest version. Does this happen on another network? 

  • MJ. Smith
    MJ. Smith MVP Posts: 53,102

    I can't try other networks easily. I hoped the logs would identify the problematic image.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Matt Mattox (Faithlife)
    Matt Mattox (Faithlife) Member, Logos Employee Posts: 902

    I'll write up a case and see if others can repro. Thanks for the details MJ.