Bigmarker.com

Why doesn't bigmarker.com recognize me when I try to log on with the logos user name and password that I use for everything else in Logos?

I just went back to bigmarker.com and was able to sign up with new login data. I'm all set now although I still think that if bigmarker is a part of Logos we should be able to login just like anywhere else in the Logos/faithlfe system.

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Dale E Heath

You might have to create a Bigmarker account first.

JT (alabama24)

I have never heard of "bigmarker." I went to their website, and I don't see any connection.

ReformedDoc

https://community.logos.com/discussion/comment/1253925#Comment_1253925

Me either...[:^)]

Rich Davis

https://community.logos.com/discussion/comment/1253925#Comment_1253925

It turns out that for some reason Bigmarker is connected with Logos but I'm not sure why the totally separate website. If you went to the Bigmarker website you discovered that there are webinars on using Logos software. The person who does these webinars, Bill Able, is an employee of Logos. He has both a logos.com email address an faithlife.com email address. He is part of the "Logos Customer Success" team. The signatures on his Logos and Faithlife email accounts definitely indicate that he is employed by Logos Software Company. With that being true, my question remains, why if this is a verifiable Logos entity or branch service does one need to create different logon and why isn't it located on logos.com?

Rosie Perera

https://community.logos.com/discussion/comment/1253985#Comment_1253985

Bigmarker is not owned by Logos/Faithlife. It is a platform for webinars. Just as if a Faithlife employee were to share videos on how to use Logos on YouTube or Vimeo; those are just hosting platforms, they are not part of the Logos family of websites. So if Bigmarker requires an account to log in and see the content, then Faithlife doesn't control that account.

Hope that helps.

It turns out that for some reason Bigmarker is connected with Logos but I'm not sure why the totally separate website. If you went to the Bigmarker website you discovered that there are webinars on using Logos software. The person who does these webinars, Bill Able, is an employee of Logos. He has both a logos.com email address an faithlife.com email address. He is part of the "Logos Customer Success" team. The signatures on his Logos and Faithlife email accounts definitely indicate that he is employed by Logos Software Company. With that being true, my question remains, why if this is a verifiable Logos entity or branch service does one need to create different logon and why isn't it located on logos.com?

BTW, I cannot see how you are discovering Logos webinars by going to the Bigmarker website. It doesn't have a Search feature that I can see. Nor can I find any mention of a person named Bill Able there or anywhere on logos.com or faithlife.com using Google search with the site: parameter. Where are you finding these videos? Can you provide a link to something that shows Bill Able's name or email address, or some Logos webinars on Bigmarker.com?

EDIT: OK, I found one video about Logos Bible Software on Bigmarker, but it's by John Fallahee. Can't find this Bill Able you're referring to. Someone mentioned videos by a "Bill Abel" in this thread, but I can't find anyone by that name on Bigmarker either. Not that it matters. I don't need to see them to know that Bigmarker does not belong to Faithlife.

Rich Davis

https://community.logos.com/discussion/comment/1253986#Comment_1253986

Here's a link to a video by Bill Able (Logos trainer) that I watched yesterday.

https://www.bigmarker.com/logos/Using-Logos-as-Your-Search-Engine-for-Biblical-Matters?bmid=831afac0f842&source_from=invitation

Rich Davis

https://community.logos.com/discussion/comment/1253986#Comment_1253986

I forgot to greet you Rosie. You have been so faithful over the years helping on these forums. So, here is a screenshot from the link above showing that Bill is part of the Logos Customer Success team. I do understand your point Rosie and it's not a big deal to create another logon for distinct web service offered by an independent Logos employee. It's just that I don't understand why this is treated as a distinct service when it is obviously a totally Logos service.

Rosie Perera

https://community.logos.com/discussion/comment/1253995#Comment_1253995

I don't understand why this is treated as a distinct service when it is obviously a totally Logos service.

But you missed my point. It is not a totally Logos service. BigMarker hosts all kinds of webinars for all kinds of companies. They provide the platform, storage, branding, and tools to help companies reach their audiences. They are a separate company that has nothing to do with Logos (other than that Logos is a customer of theirs).

So when you say this is "obviously a totally Logos service" you are remarking at what a good job BigMarker does at providing branding for the companies that use their platform, so much that it looks like they are on that company's service. But it's not a Logos service. Here's a screenshot from BigMarker's home page (which I suggest you visit to see that it's for multiple companies to use) which shows an example where some random company called Gizmo is the brand using this platform. Any company/brand can use it, not just Logos.

Basically, companies that use BigMarket as a service have a channel on there. Logos's channel has its own URL: https://www.bigmarker.com/communities/logos.

There are lots of other companies that use it. Here are some of them:

So by analogy to the Logos channel on there, you could pick one of those other companies and check out their BigMarket channel and see that it looks like you are on their website.

Try, for example: https://www.bigmarker.com/communities/houzz

I hope that helps more than my previous answer did, even though it was even more longwinded.

Rich Davis

https://community.logos.com/discussion/comment/1253998#Comment_1253998

I do appreciate the very good explanation Rosie and I understand it. What I don't understand is why Logos Customer Success service is hosted on some other web server when Logos has their own servers and Logos logons for Logos customers. Of course, Logos is free to use another web host to expand their services and that is not wrong. It's just that I don't see the point of doing that. Why aren't Logos Forums on another server or the book store? I just like having everything Logos in one place with our unique logon data acceptable. Like I said before, it's not a big deal - I just don't get the logic of using another host for a certified Logos service.

Rosie Perera

https://community.logos.com/discussion/comment/1253999#Comment_1253999

I do appreciate the very good explanation Rosie and I understand it. What I don't understand is why Logos Customer Success service is hosted on some other web server when Logos has their own servers and Logos logons for Logos customers. Of course, Logos is free to use another web host to expand their services and that is not wrong. It's just that I don't see the point of doing that. Why aren't Logos Forums on another server or the book store? I just like having everything Logos in one place with our unique logon data acceptable. Like I said before, it's not a big deal - I just don't get the logic of using another host for a certified Logos service.

OK, now I understand what you're asking.

Because all the infrastructure to host webinars takes a lot of development work. It's more cost effective for Faithlife to subscribe to a service that does that for lots of other companies, spreading the cost around, rather than to reinvent the wheel themselves. It's more than just providing a server to host video files on, which they could do on their own servers surely.

The Logos Forums, as I understand it, were purchased from a third party who wrote the code, and Faithlife (called Logos at the time) was given all the source code so they could tweak it, which they have done from time to time. But they didn't have to write it from the ground up. Also, that software provided a plug-in forum that they could host on their own server.

The bookstore is something that Faithlife needed to develop for themselves because they needed a lot of custom features for the kind of books they sell. Also, they are essentially a digital bookselling company (with more), so it made sense to do that themselves.

There apparently wasn't a plug-in solution that gave webinar hosting on one's own domain, or they might have done it. Another example is the feedback boards, the software for which was written by another company, Feedbear. But it is hosted on Faithlife's own servers (https://feedback.faithlife.com).

Sorry to keep going on and on about this, but when I hear someone not understanding some logic, it makes my brain want to explain it, even if it isn't a big deal to them. If you would just say, "Ah, OK, I get it now," then I can finally go to bed. [;)] (Just kidding. I'm going to bed now anyway.)

Rich Davis

https://community.logos.com/discussion/comment/1254000#Comment_1254000

LOL

Ah . . . OK, I get it now.