Notes Icons in CSB Missing

Lately, the Notes icons next to the verse numbers are missing. When I have a note attached to a reference (not a translation), it's not present. I can see it in other translations and commentaries, but not the CSB.

Running 26.0.10 beta 3 on MacOS.

After a restart, they will show up. This happened on my iPad too early. Force close and opening made them show up there too.

I've attached the Logs, although I don't know how helpful they'll be since I've already restarted to make them show up.

8203.LogosLogs.kevin.20230601-164233.zip

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Comments

JT (alabama24)

Did you double check to make sure that it isn't one of the two notes in the pericope heading?

Kevin A. Purcell

https://community.logos.com/discussion/comment/1259665#Comment_1259665

Not sure what you mean. The above photos are two different screen shots. The top one is the CSB in the desktop beta. The bottom is the LSB in the desktop beta. As I described it showed up in the LSB and other translations, but not in the CSB till I restarted. This also happened on my iPad with the CSB. I do have notes turned on in visual filters.

JT (alabama24)

https://community.logos.com/discussion/comment/1259675#Comment_1259675

Not sure what you mean. The above photos are two different screen shots.

That was not clear in your post. To summarize: The issue you have is that the notes do not appear until a restart. Is that right?

Kevin A. Purcell

https://community.logos.com/discussion/comment/1259732#Comment_1259732

Yep

MattMattox

https://community.logos.com/discussion/comment/1259732#Comment_1259732

The issue you have is that the notes do not appear until a restart. Is that right?

Thanks for the report Kevin and thanks for jumping in JT. I'll take a look on my end and create a case for our team.

MattMattox

Hi Kevin,

I've been attempting to replicate this, but I believe I'm coming up short and wondering if we could compare steps.

Here are the steps I'm taking:

1. Opened the CSB to 2 Peter 1:16

2. I'm select the `For` on verse 16 to create a note.

3. After creating a note, I see the yellow note indicator next to `The Trustworthy Prophetic Word` (see image)

4. I then tried adding a note to a reference (see second image) and I see the note indicator next to Trustworthy Prophetic Word

Anything I'm doing differently as it sounds like you aren't seeing the note indicator, but I do see two note indicators next to Eyewitness of Jesus. If so, can you point out where I should try creating a note within verse 16 of 2 Peter, if applicable?

Kevin A. Purcell

https://community.logos.com/discussion/comment/1260145#Comment_1260145

I did not try to add a note to the word FOR. Only to the verse as a whole in a reference note.

This also seems intermittent. Sometimes it happens and other times it doesn't. Most of the time it doesn't.