Bug? Embedded iPad Notes no longer working

Brandon Edmunds · May 2023

Hi Folks,

I have the resource "Knowing the Bible: James A Twelve Week Study" The resource has questions, and Logos has conveniently placed embedded Notes to answer the questions (See Screenshot below). Before this week, I have always been able to open these notes as a pop-up on my iPad and supply my answers. However, it's not working this week. I've tried everything I can google, including uninstalling and reinstalling the app. To no avail. Any suggestions?

Joe McCune (Faithlife) · May 2023

Brandon,

Thank you for reporting this issue. We have opened a ticket, and will investigate further.

JT (alabama24) · May 2023

Welcome Brandon!

Brandon Edmunds said:
See Screenshot below

To include a screenshot, use the paperclip icon in the editor.

Brandon Edmunds · May 2023

JT (alabama24) · May 2023

https://community.logos.com/discussion/comment/1259431#Comment_1259431

Much better, thanks!

Lukas · June 2023

I have had the same issue with the Lifeguide series, and when I have contacted support they asked if i have pictures of how it was working before as they have nothing to compare it with. Have even sent an email and no response as yet. So I hope they find the problem soon and get it fixed.