sync error
I get a sync error with a "!" in the circle. Restart Logos or System don't help. What can I do?
Mac Build 28.0.34
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I sent the logs the the support-Email-adress.
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That is fine, but if you want the forum users to help, you will need to post them here.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
0880.LogosLogs.stephanthelen.20230923-221622.zip
Here it is. (I hope that the upload works)
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Stephan Thelen said:
Here it is
The logs show a problem with syncing a sermon document - is there one you have been working on lately where it, or some of the content, is not synced to your mobile device (assuming you have one)?
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Yes. I work at a sermon and I use an iPad. The iPad shows only a old version of my sermon and the sync doesn't work at the iPad, too.
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Stephan Thelen said:
The iPad shows only a old version of my sermon and the sync doesn't work at the iPad, too.
I would advise you export the contents of the sermon document on the desktop into a Word document (or somewhere where you have a secure copy) and then delete the sermon document, create a new one and re-import the contents.
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I tried that, but it doesn't work: I completely deleted the last sermon, synced the logos, but got a sync error again (before created a new sermon!)
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Here are my new logs. I have completely deleted the sermon.
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Stephan Thelen said:
Here are my new logs.
The new logs are still showing the sync error relates to a sermon - but I'm afraid I can't be more specific.
Hopefully someone else will be able to provide more insight.
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Stephan Thelen said:
Here are my new logs. I have completely deleted the sermon.
Exit Logos and delete the Sermon folder: /Users/stephanthelen/Library/Application Support/Logos4/Documents/g0rtedr6.9nw/Documents/Sermon.
If you are worried about losing sermons then rename the folder e.g. old-Sermon, and restart Logos. It should be recreated.
Dave
===Windows 11 & Android 13
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Dave Hooton said:
Exit Logos and delete the Sermon folder: /Users/stephanthelen/Library/Application Support/Logos4/Documents/g0rtedr6.9nw/Documents/Sermon.
Sounds good, but I can't find that folder...
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Thank you, Dave.
I found a (German) website which shows me how to find hidden folder.
With that hint I deleted the folder.
But it was some work to reformat my sermon. So I want to know what is the reason for that damage in my sermon folder?
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Stephan Thelen said:
So I want to know what is the reason for that damage in my sermon folder?
It is possibly due to corruption of a part of the physical drive or an internal SQLite problem. You could check for file system errors (an SQLite issue should be resolved by now).
Dave
===Windows 11 & Android 13
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