To Whom It May Concern
My name is Dr. Dustin Burlet
I am an instructor at Millar College of the Bible (Winnipeg, Canada)
https://www.millarcollege.ca/our-team
I also serve on the executive council for the Canadian American Theological Association
https://cata-catr.com/executive-officers/current-cata-executive/
I am writing to discuss some user interface issues that my colleagues and I have with Logos
One issue we have is that in the I pad OS version when they copy and paste the citation is NOT transferred but it is transferred, strangely enough in the web app - this causes no small amount of grief
Another issue is the inability to prioritize the library in the web app or the I pad IOS app. It can (it seems) only be done in the desktop version
These are "big" deals to my peers and I
Has anyone else found these to be particularly troublesome?
How do you resolve these issues in an effective way?
The following was Logo's (professional and polite but altogether generally unhelpful) response
"We have an ongoing commitment to improve our mobile app and make it more feature-rich. This is something we take very seriously. However, it is an ongoing process. I am not able to give an estimate of how soon automatic citations and prioritization might be available in our mobile app.
We are also continuing to add functionality to our web app. This means that some features may become available on our web app that are not yet available in mobile.
I have shared your concerns with our team. You have made it clear how important these missing features are to you. You might want to consider also making a post in our user forum. This gives the wider community a chance to express their views about this."
Dustin Burlet