BUG: Export Bible on PC does not include images from Visual Filters

Hello !

Exporting Bible text using my Visual Filters, I noticed that the PDF export on PC does not correctly include images from the Visual Filters, as it does on Mac.

PDF export on Mac (correct) :

PDF export on PC (images removed) :

Luckily, I'm primarily working on Mac, so I'm not really impacted. But I still wanted to report that issue.

Also, I was a bit surprized that only the PDF export is able to correcty render my Visual Filters. Other formats basically just export formatted text. I was (naively) expecting more with the Word or HTML formats.

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Comments

JT (alabama24)

Word doesn’t have the same kinds of markups, so there is nothing to import.

As for the differences in PDF’s between Mac & Windows… I have a theory. The Mac OS handles this natively… it is built in. The last I checked, which admittedly has been awhile, Windows doesn’t. When I checked last, the user had to have additional software (drivers and/or utilities) installed to get “print to PDF” to work.

It is my guess that the issue isn’t with Logos (Mac vs. Windows) but with the different drivers/utilities (Mac vs. Windows). Perhaps an update on your part would fix it?

John

https://community.logos.com/discussion/comment/1272900#Comment_1272900

As for the differences in PDF’s between Mac & Windows… I have a theory. The Mac OS handles this natively… it is built in. The last I checked, which admittedly has been awhile, Windows doesn’t. When I checked last, the user had to have additional software (drivers and/or utilities) installed to get “print to PDF” to work.

It is my guess that the issue isn’t with Logos (Mac vs. Windows) but with the different drivers/utilities (Mac vs. Windows). Perhaps an update on your part would fix it?

FYI: Windows 10 includes native support for creating PDF files using a virtual printer.

Famille Thevoz

https://community.logos.com/discussion/comment/1272900#Comment_1272900

I have a pretty standard installation of Windows 11, so at least that would be a common limitation if proper export would depend on the OS.

JT (alabama24)

https://community.logos.com/discussion/comment/1272968#Comment_1272968

It is good to hear that windows finally added that feature. However, my hypothesis may still be correct (the issue is a windows one, not a Logos one). Does it work properly for any windows user?

Graham Criddle

https://community.logos.com/discussion/comment/1272977#Comment_1272977

Does it work properly for any windows user?

I've just checked on my Windows computer and I don't get the images in a PDF export either.

JT (alabama24)

https://community.logos.com/discussion/comment/1272990#Comment_1272990

After I asked that question I realized that it doesn't prove anything. The issue could still be on Logos or Windows side. Someone from Logos will have to chime in.

Famille Thevoz

https://community.logos.com/discussion/comment/1272991#Comment_1272991

In my opinion at least, adding a dependency on some specific requirement or configuration of the platform to get proper PDF export seems like a bad (read: suboptimal) idea. Let’s see what Logos will say.

Andrew Batishko

Thanks for the report. We've created a case to investigate this problem.