Preaching Mode - The connection for this site is not secure

Christon
Christon Member Posts: 3
edited November 21 in English Forum

Hi, I am having a problem (which did not exist two weeks ago) that when I go into preaching mode in Logos 10, it says my connection is not secure (see below)

This happens whether I'm using Chrome or Edge, and I have tried it on multiple computers.

Now, I can't use preaching mode at all.

Does anyone know how can I resolve this problem?

Thanks!

Screenshot 2023-11-16 162814

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Comments

  • Rosie Perera
    Rosie Perera Member Posts: 26,202 ✭✭✭✭✭

    Logos probably let some certificate expire. You'll need to get their attention to fix it. Try emailing customer service: cs@logos.com

  • David S
    David S Member Posts: 20 ✭✭

    It certainly looks like a certificate has expired. 

    Anyone who urgently needs that feature can get around it by changing https:// at the start of the web address to http://

  • Lawrence Em (Faithlife)
    Lawrence Em (Faithlife) Member, Logos Employee Posts: 6

    Thank you for bringing the issue with our site's preaching mode to our attention, and I sincerely apologize for any inconvenience this may have caused. Upon investigating the matter, it appears that there is a misconfiguration in the redirect settings that is preventing the proper loading of the preaching mode. In the meantime, you can remove the ":80" at the end of the website address so it should read "https://sermonwriterapi.logos.com/v1/..." and the preaching mode should open normally.

  • Lawrence Em (Faithlife)
    Lawrence Em (Faithlife) Member, Logos Employee Posts: 6
    https://community.logos.com/discussion/comment/1278176#Comment_1278176

    We have just deployed a fix for this and preaching mode is working again.

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