Verse popup showing one verse only

Aristocles

Hi. I've noticed a change in the behavior of the Android app for the last month or so. This is the issue:

1) Tap in any bible reference (e.g. Lk 18:35-43).

2) It should open a popup with those verses. But it only shows the first one (e.g. Lk 18:35).

Here's an screenshot:

Previously it used to show the whole range.

Is this a bug? Can we have the previous behavior back? Thank you.

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Comments

Graham Criddle

1) Tap in any bible reference (e.g. Lk 18:35-43).

2) It should open a popup with those verses. But it only shows the first one (e.g. Lk 18:35).

I'm not seeing this on my Android phone - running Logos 29.0.2

I wonder if it's anything to do with a non-English UI

Aristocles

https://community.logos.com/discussion/comment/1278455#Comment_1278455

I've changed the UI language to English and unfortunately the result is the same. This is Verbum 29.0.2 on Android 13, Samsung Galaxy a52s.

Joe McCune (Faithlife)

https://community.logos.com/discussion/comment/1278458#Comment_1278458

Aristocles,

This is a known issue which we have opened a ticket for. I apologize for the inconvenience.

Aristocles

https://community.logos.com/discussion/comment/1278481#Comment_1278481

This is good to know. Thank you!

JBR

https://community.logos.com/discussion/comment/1278482#Comment_1278482

As one other input, something you might want to check, when I've experienced this most recently it turned out that the Bible I was trying to use was not downloaded on that device. Downloading that particular Bible fixed it for me.

Aristocles

https://community.logos.com/discussion/comment/1278490#Comment_1278490

You are absolutely right, the resource was not downloaded, downloading it has fixed the issue. I had hundreds of downloaded resources, and now somehow only five (!). I guess something must have happened and I didn't notice it. Thank you.