Just downloaded update and am getting consistent crash. Attached file:
8015.crash.zip
Attached file:
This just seems to contain a cef.log file, please upload the logos.log file
06402.Logos.zip
I think that's the right file this time.
There's no indication of a crash there
But there is a notification of a request to install an update - presumably you didn't request that?
That seems to be the reason Logos shut down - and it should have restarted automatically. Did it?
Did it again just a few minutes ago. In editing some text in sermon editor is where I am having issue.
7444.LogosCrash.zip
That did indicate a crash but did you have the Logos.log file?
Ideally zip up all the corrent log files after a crash and add the zip file in a reply to this thread.
One more time, hopefully I've got it all this time. 2 files that were just created.
1680.LogosError.zip
I'm afraid that doesn't include the Logos.log file
Without that it's difficult to see what is happening.
Is it always when you are editing text in a sermon document that Logos crashes? Is it one specific document?
Hopefully someone from Logos can comment.
Hi Alan,
I believe this crash you are experiencing is one that we have began investigating internally. The team is aware of it and working on a fix.
Logs from my crash after marking prayer and reading plan complete,
6038.LogosLogs.lewisharper.20231130-063248.zip
I am also getting crashes from logos. I am using 30.0.20 and my OS is
Version 14.2 Beta (23C5055b) on Mac. When I try to open documents and begin a new sermon, logos quits/crashes.Also when I try to start a new reading plan from scratch, logos quits/crashes.
I'm afraid that doesn't include the Logos.log file Without that it's difficult to see what is happening. Is it always when you are editing text in a sermon document that Logos crashes? Is it one specific document? Hopefully someone from Logos can comment.
For me yes, logos always crashes when I try to begin or edit a sermon. Very annoying.
I am having the same issues - both with editing a prayer list and sermon editing. Same beta: 30.0.20 also. I am on Mac - are you others as well?
Editing Prayer List is OK on Windows, but Reading Plans crash.
