continual hanging: A-19.1

Tommy,

I just tried to upload them 2 more times and got the same error message. It is the file archive.zip but the size is rather large 6.3 megs. It contains the 3 files:

Console Messages.log size 842 KB and compressed is 94 KB

Indexer.log size 15 KB and compressed is 1 KB

Logos4.log size is 26,346 KB and compressed is 6,027 KB.

Is there some other way to send them to you?

Tommy,

I have it uploaded to my Google docs.

Here is the link to use:

http://docs.google.com/leaf?id=0B6dIJrYFbQj6MWRiNjFiZTUtYTk4ZC00NTgwLWFkYjYtZjgyMGQ4YWRlM2Fh&sort=name&layout=list&num=50

I think I have it set up properly (I hope I do, I hope I do...) to share and you should be able to download it.

Tommy,

I started the program and let it alone for a few minutes, then it started hanging. Would start back and was able to pull up my library, hanged again. After a while, it started back, so I opened KJV in a floating window and hung again. I noticed it came back a few other times and would hang up again, but did not do anything else with it (too frustrating to do anything with it when it will hang for 10-20 minutes at a time and only allow you to do something for maybe a couple of minutes---I was hoping it would work itself out but after a few hours, I did a force quit and did the logs then).

During this time I was running Firefox, Word, Excel, Skype, Adium, and ITunes (I think that is all the programs I ran). Computer is running OS X, 10.6.3, is a 2.8 GHz Intel Core i7 with 8 GB ram. If you need anything else, let me know, and thank you for all your help on the forum.

Hi Tommy,

Tell the lead dev, thanks. I started the program about 5:30 last night and simply let it sit without doing anything to it. When I came into the office this morning the program had crashed (about 4:00 from what I could tell by the logs). I restarted the program (about 8:15) and again am letting it sit since as I look at the logs it is still doing the sync (and from the time stamp in the logs, it was doing the sync when it crashed). So my question is, how long should the sync take? Also will opening the windows Logos in Parallels affect the sync?

Thanks again for all your help and the great work the Logos for Mac team is doing.

One suggestion: Since doing the sync takes so long and makes the program almost unusable, why not have an icon show that it is syncing? This might prevent people like me from getting too impatient and doing a force quit on the program.

Tommy,

I did not pull the logs after that crash but started it back, and let it run for over 24 hours. It looked (from the log files) that it had finished syncing (had not done anything with it prior to this time), so I typed in a passage (Col. 2:9) in the go bar. It brought up the layout, I clicked on one of the commentaries which it brought up without any problem, then scrolled to verse 7, then started to scroll back to verse 8 and the program crashed. The archive file is over 16 megs so I uploaded it to Google docs. Here is the link:

http://docs.google.com/leaf?id=0B6dIJrYFbQj6Yjc4ZTRlNDYtYzdjNS00MDYyLWJlMzMtM2M3ZTA2Zjk5NDlj&hl=en

Hope it helps.

Mark,

If I am understanding your question correctly: I opened the log files themselves to see what the program was doing in the background. The log files are found in: MacHD/users/[your user name]/library/application support/Logos4/logging. Open the file Logos4.log and you can see what is taking place. If I misunderstood your question, the please ask again.

Tommy,

Did you get the logs from Google Docs that I posted Saturday (May 8)?

Tommy,

You mean they allow you to have Saturdays off??? I thought you were expected to work 48 hours a day, 14 days a week, and 730 days a year. Then in your spare time you were suppose to be on call for every sniffle and whim of those of us on the forums.  <G>

Seriously, sorry for my impatience. You have been very helpful to me and so many others here on the forums. Thank you!

Here is the layouts.db file and if there are any others you need, please let me know.

3704.layouts.db

Tommy,

I opened the program last evening and simply allowed it to run and do the updates and then an index. I am not sure if I changed pages on the homepage or not, but that would have been the most I did. When I came in this morning, the program had crashed. Here is the link to the logs (on Google Docs again). (I left the older archive up and gave these the name archive - 5-13-10.zip.

http://docs.google.com/leaf?id=0B6dIJrYFbQj6NTRjNThkYjktYmVhZS00MGE1LWIxYmMtNmQyNGE1NGU3YjBj&hl=en