logos 4 c just now in Pennsylvania

Rev. Amelia A Price
Rev. Amelia A Price Member Posts: 43 ✭✭
edited November 2024 in English Forum

the auto update icon just came on in PA - but with an error already # "1946" any ideas what that is, anyone? So far the download is proceeding normally...

Comments

  • Deborah Mickens
    Deborah Mickens Member Posts: 182 ✭✭

    Amelia,

    Is this the error that you were getting?

    image

    If so, this is caused when the Logos 4 shortcut is pinned in the start bar in Windows
    7. You will encounter this while updating the Logos 4 after it was pinned. This
    is a non Logos 4 impacting error. Please click OK and continue with the update
    and installation.

    Deborah Mickens
    Logos Bible Software, Marketing
    dmickens@logos.com

    Deborah Mickens
    Logos Bible Software, Marketing
    dmickens@logos.com

  • Rev. Amelia A Price
    Rev. Amelia A Price Member Posts: 43 ✭✭
    https://community.logos.com/discussion/comment/128098#Comment_128098

    yes, and just clicking ok took care of it. The install continued and indexing is moving along smoothly. I did unpin the icon as soon as I saw the post that identified the error. It was still downloading the updates, so when it came time to restart, Logos saw the icon was unpinned and apparently that took care of the error. Thanks for your prompt reply!

  • JimTowler
    JimTowler Member Posts: 1,383 ✭✭✭
    https://community.logos.com/discussion/comment/128098#Comment_128098

    Deborah Mickens said:

    This is a non Logos 4 impacting error.

    [:)]

    Actually it does impact. One of your users got an error using the application and had to ask for help. Expect others to get the error too ...

  • Todd Phillips
    Todd Phillips Member Posts: 6,736 ✭✭✭
    https://community.logos.com/discussion/comment/128130#Comment_128130

    Jim Towler said:

    Deborah Mickens said:

    This is a non Logos 4 impacting error.

    Smile

    Actually it does impact. One of your users got an error using the application and had to ask for help. Expect others to get the error too ...

    I think she means it doesn't impact the install of Logos 4, i.e., that the install won't fail.

    MacBook Pro (2019), ThinkPad E540

  • Deborah Mickens
    Deborah Mickens Member Posts: 182 ✭✭
    https://community.logos.com/discussion/comment/128141#Comment_128141

    Todd Phillips said:

    Jim Towler said:

    Deborah Mickens said:

    This is a non Logos 4 impacting error.

    Smile

    Actually it does impact. One of your users got an error using the application and had to ask for help. Expect others to get the error too ...

    I think she means it doesn't impact the install of Logos 4, i.e., that the install won't fail.

    Correct, it will not impact the installation of Logos 4, it will still install. I got this information directly from our website here if you wanted to see the exact webpage, Jim.

    Deborah Mickens
    Logos Bible Software, Marketing
    dmickens@logos.com

    Deborah Mickens
    Logos Bible Software, Marketing
    dmickens@logos.com

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