Latest advice on fixing/removing duplicate mobile devices

Donnie Hale
Donnie Hale Member Posts: 2,036
edited November 21 in English Forum

There are some old threads on this question. I'm hoping the story has improved, but since the "Manage Devices" page still provides no additional information besides device name, I'm guessing it hasn't.

ASIDE - FEATURE REQUEST: Since I have a new iPad, I'm having to do this kind of things for a number of apps - gmail, dropbox, twitter, etc. Each of those apps/sites tells me something additional about the device, e.g. last time it was used, location, etc. Logos really needs to do that to help out with this - last used, OS specifics (e.g. iOS 16 - if I see iOS 11, I know it's an old device), location, etc.

Question 1: Is there any deterministic way to remove obsolete / duplicate devices via the "manage devices" page that does not involve renaming the device? For reasons implied by the above, I don't want to rename the device because that propagates to all my other apps that maintain a list of my devices.

Question 2: Related, if I just remove **all** instances of a device name, what happens? Will that cause my downloaded resources on the actual device to get removed? The next time I run the app on that device, will that device show up again on the "Manage Devices" page?

Thanks much.

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Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 53,405

    bumping in hopes of getting a proper response

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Donnie Hale
    Donnie Hale Member Posts: 2,036

    Bump. I could really use a definitive answer from someone at Logos who knows how this is supposed to work.

    Thanks.

  • Joe McCune (Faithlife)
    Joe McCune (Faithlife) Member, Community Manager, Logos Employee Posts: 1,169
    https://community.logos.com/discussion/comment/1285910#Comment_1285910

    Donnie Hale said:

    Bump. I could really use a definitive answer from someone at Logos who knows how this is supposed to work.

    Thanks.

    Hi Donnie,

    This is more of a suggestion than a definitive answer. 

    If you simply delete all listed devices from this list, it should then auto-populate with your current ones.  This should not have any adverse effects.

    Feel free to post a suggestion on our feedback site about the improvements you would like to see with this functionality.

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