What's up with the Android mobile app no longer showing reading plan markers?

David Miller
David Miller Member Posts: 126 ✭✭
edited November 21 in English Forum

What's up with the Android mobile app no longer showing reading plan markers?  Why was this removed?

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  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,427 ✭✭✭

    What's up with the Android mobile app no longer showing reading plan markers?  Why was this removed?

    Please provide a few more details - I'm still seeing the Finish indicator.

    Were you referring to something different?

  • David Miller
    David Miller Member Posts: 126 ✭✭

    Hi Graham, I've been using Logos for 30+ years and have built many, many reading plans during that time.

    Starting last week (?), when I open the books in the mobile app, I no longer see where I'm supposed to be reading and the "Finish" link.  I have several books set up with reading plans and none of them are showing.

  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,427 ✭✭✭

    I no longer see where I'm supposed to be reading and the "Finish" link.  I have several books set up with reading plans and none of them are showing.

    The Finish marker only appears when the top / bottom menus items are showing - not in full-screen reading mode. Would that explain what you are  (not) seeing?

  • David Miller
    David Miller Member Posts: 126 ✭✭

    Since when?  For decades, the reading indicators and "Finish" were embedded within the text of the book itself.

    ...and I just checked and don't see them even with the top/bottom menus are showing.

  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,427 ✭✭✭

    ...and I just checked and don't see them even with the top/bottom menus are showing.

    Do you see the Finish button when the top / menu buttons are showing?

    I think that's all that shows - but when in "reading plan mode" the app only allows you to read up to the end of the current segment before tapping Finish.

    Since when?

    I don't know when this changed but it was some time ago.

    There was a change - for example - in 9.4 which shipped in April 2021 - https://wiki.logos.com/Android_Reader_9.4.0.0046 

  • Robert M. Warren
    Robert M. Warren Member Posts: 2,452 ✭✭✭

    Hi David:

    I see you are posting in the Stable subforum, not Beta, but check to see if you have Version 35, which is the beta.

    It might nmake a difference because I was running 35 Beta 1 until two days ago. I use the 'library' session-at-a-time variation of the reading plans. When V35 hit, all my plans displayed 'Error.   Reading plan no longer exists'. When I exited the Beta, V34 Stable works fine,

    I reported this to Cust Support Monday via the app's reporting function, but no notice of resolution yet (only a confirmation of the report). Sorry I didn't also start a thread here.

    macOS (Logos Pro - Beta) | Android 13 (Logos Stable)

    Smile

  • David Miller
    David Miller Member Posts: 126 ✭✭

    Hi David:

    I see you are posting in the Stable subforum, not Beta, but check to see if you have Version 35, which is the beta.

    I am on Version 35.

    It might nmake a difference because I was running 35 Beta 1 until two days ago. I use the 'library' session-at-a-time variation of the reading plans. When V35 hit, all my plans displayed 'Error.   Reading plan no longer exists'. When I exited the Beta, V34 Stable works fine,

    I reported this to Cust Support Monday via the app's reporting function, but no notice of resolution yet (only a confirmation of the report). Sorry I didn't also start a thread here.

    Yeah, I'm also seeing that.  So, the issue is in the beta release.  THANKS MUCH!

  • Matt Hamrick
    Matt Hamrick Member Posts: 663

    This happened to me yesterday in a Bible reading plan. The markers disappeared. So I went to the home page and clicked on the plan and got the error. So I went to my document page and deleted the plan, then I undeleted it went back to the app on my phone and synced it and then it showed again.

  • Robert M. Warren
    Robert M. Warren Member Posts: 2,452 ✭✭✭

    This happened to me yesterday in a Bible reading plan. The markers disappeared. So I went to the home page and clicked on the plan and got the error. So I went to my document page and deleted the plan, then I undeleted it went back to the app on my phone and synced it and then it showed again.

    Hi Matt:

    Sort of unrelated question: When you deleted and undeleted your plan, did it reset back to the first session? A couple of weeks ago, I deleted, then changed my mind and undeleted, re-sync'd to mobile, and it reset to the first session. (That was either on a later 34 Beta, or the 34 Stable.)

    macOS (Logos Pro - Beta) | Android 13 (Logos Stable)

    Smile

  • Ali Pope
    Ali Pope Member, Logos Employee Posts: 1,821

    This is a known issue and we have a case created to fix it. We apologize for the inconvenience!

    Ali Pope | Logos Desktop and Mobile Program Manager

  • Ali Pope
    Ali Pope Member, Logos Employee Posts: 1,821

    This has been fixed in the latest Android beta update. Thank you for your patience!

    Ali Pope | Logos Desktop and Mobile Program Manager