I updated to Catalina 14.5 and now my Logos App does not open

Bronn Journey
Bronn Journey Member Posts: 1
edited November 21 in English Forum

Perhaps it's a coincidence (providence) that my app quit working the day I upgraded my Mac operating system to Catalina 14.5. I have the Logos version 33.2.0.0007. Does anyone else have this problem? 

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  • Don Awalt
    Don Awalt Member Posts: 3,521 ✭✭✭

    Welcome to the forums! I assume you mean Sonoma 14.5 Mac? 

  • Mark Crumpton
    Mark Crumpton Member Posts: 1
    https://community.logos.com/discussion/comment/1299628#Comment_1299628

    I recently updated to Sonoma 14.5 Mac & Logos stopped working? Below is a partial view of the "Problem Report for Logos" .. any help is appreciated. Thanks

    -------------------------------------
    Translated Report (Full Report Below)
    -------------------------------------

    Process: Logos [57436]
    Path: /Applications/Logos.app/Contents/MacOS/Logos
    Identifier: com.logos.desktop.logos
    Version: 33.2.0.0007 (3302.0.7)
    Code Type: X86-64 (Translated)
    Parent Process: launchd [1]
    User ID: 501

    Date/Time: 2024-06-19 15:34:48.3788 -0400
    OS Version: macOS 14.5 (23F79)
    Report Version: 12
    Anonymous UUID: 77320C7F-4FF9-54EA-F1EB-218AA3186084

    Sleep/Wake UUID: 49E9FC8C-8743-4EC7-BAFD-46777D19B8FC

    Time Awake Since Boot: 460000 seconds
    Time Since Wake: 817 seconds

    System Integrity Protection: enabled

    Notes:
    PC register does not match crashing frame (0x0 vs 0x1063CAEA8)

    Crashed Thread: 0 tid_103 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000300000020
    Exception Codes: 0x0000000000000001, 0x0000000300000020

    Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
    Terminating Process: exc handler [57436]

  • Dave Hooton
    Dave Hooton MVP Posts: 35,776

    Welcome Bronn

    Bronn Journey said:

    Perhaps it's a coincidence (providence) that my app quit working the day I upgraded my Mac operating system to Catalina 14.5. I have the Logos version 33.2.0.0007. Does anyone else have this problem? 

    Try updating to the latest Logos 34.1  If that fails, then you need to submit logs (upload in your response).

    Dave
    ===

    Windows 11 & Android 13

  • Dave Hooton
    Dave Hooton MVP Posts: 35,776
    https://community.logos.com/discussion/comment/1301967#Comment_1301967

    Mark Crumpton said:

    I recently updated to Sonoma 14.5 Mac & Logos stopped working? Below is a partial view of the "Problem Report for Logos" .. any help is appreciated. Thanks

    Process: Logos [57436]
    Path: /Applications/Logos.app/Contents/MacOS/Logos
    Identifier: com.logos.desktop.logos
    Version: 33.2.0.0007 (3302.0.7)

    Hi Mark, see my response to Bronn.

    Dave
    ===

    Windows 11 & Android 13

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