Insert Media into Notes in Logos Pro

Welcome to the forums. I have the icon for inserting images but I don't know what level is required for it.

Hi Eamonn - and welcome to the forums

Is there a way to insert images or other media into notes in this package?

Does the guidance at https://support.logos.com/hc/en-us/articles/360017978372-Record-Your-Insights-Using-Notes#Image help?

I assumed because it's the Pro subscription

As yet, there is nothing in the Pro subscription that adds additional functionality to the Notes Tool than was present with Logos 10

Graham

Welcome to the forums. I have the icon for inserting images but I don't know what level is required for it.

That's an interesting point - I've just checked and inserting media into notes is included in Premium and up

This is interesting. I have inserted images before, but now I no longer have the Image Icon. I am on the Max subscription. 

This is interesting. I have inserted images before, but now I no longer have the Image Icon

I see it as outlined in a note - please post a screenshot showing what you are seeing

It should be do on the toolbar but it is missing 

Graham you were answering the same question in November last year and in Feb 22

https://community.logos.com/forums/t/205827.aspx

It should be do on the toolbar but it is missing 

Very strange - it looks as though a Max subscription isn't enabling it (and I am seeing it as I had it in Logos 10)

We need someone from Logos to comment on this.

I just made a bug report and referred to this thread and screenshots

We need someone from Logos to comment on this.

I've alerted the team that there may be a problem with the licensing for this feature in our subscriptions.

We need someone from Logos to comment on this.

I've alerted the team that there may be a problem with the licensing for this feature in our subscriptions.

Thanks Bradley

I've alerted the team that there may be a problem with the licensing for this feature in our subscriptions.

Thanks Mate 

Is there a way to insert images or other media into notes in this package? I assumed because it's the Pro subscription it would have a full or at least fairly comprehensive feature set but I don't have the button to insert images.

This feature was mistakenly left out of the Pro subscription. It's now available for all subscribers.

Thanks for reporting this problem.

Thanks Bradley

Thanks for reporting this problem.

Good on you Bradley, and the team, for dealing with this so quickly.

Thoroughly impressed with how fast that was fixed. I wish every company had such excellent customer service. 

👍