Crash adding new note in Logos Beta 1 and Verbum Beta 1 (38.0.502)
I'm pretty confident this started since the last update. I'm on Windows 11 which also went through an update a couple days ago.
It doesn't matter if I select a verse or partial text to attach the note, or if I choose Add a Note from the pop up window or choose New Note from an existing open note.
Once I click add, a new note begins to open along with the notification circle that continuously chases itself around the dial for a couple seconds...then crash. The program shuts down completely.
Normally the added note would open with my last used icon also, but this tries to open with a purple check mark, which I don't use. Don't know if that means anything, but thought I'd throw it in there.
Has anyone else experienced this, before I report a Bug?
I'm hoping to get this resolved before Tuesday nights Bible study. Any help is appreciated.
I've added an error file via the paperclip, not sure if I did it right or if it's readable.
Comments
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Have you tried re-starting your computer. This often resolves strange occurrences which can result from computer memories not being flushed out on occasion. They often occur during software updates. It's worth a try anyway, especially in the event that no-one else reports the same issue. I am on on the latest beta, but on Mac, so there is less value in saying it's not happening to me.
👁️ 👁️
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Hi Antony!
Have you tried re-starting your computer.
Thanks, I did try that, but no change.
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Bump for response from Logos or a Windows user of Logos forum VP please
I called tech support. Their response was because it is on Bete they cannot help me.
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Bump for response from Logos or a Windows user of Logos forum VP please
EDITED: Sorry, you need to post logs as explained in http://wiki.logos.com/diagnostic_logging. I don't think anybody else has this issue.
Have joy in the Lord!
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Hi Mick
Hm. Your crash log says Logos can't find the bible study builder
Are you sure this reply relates to this thread?
Graham
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- sorry, got something mixed up and edited my post above -
Have joy in the Lord!
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