The trouble with 'Answered'
… is what if it isn't answered??
I ask a question, and it's answered. BUT, I asked poorly. I rewrite the question. But the front matter says 'Answered.' No, it's not + never gets.
Or, I ask a 2nd question in tight reference to the first. It may never be answered, because the front matter says 'Answered.'
And, what is : Answered with a check mark?
I may be missing something. Thank you for all help.
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Great question. For questions, the platform features Answered and Accepted. Answered is great, but accepted means that one of the responses was accepted as an appropriate answer.
I visited "Recent Posts" and filtered the posts by their statuses to create the following results, and their corresponding links:
Unanswered
https://community.logos.com/discussions?statusID%5B0%5D=1
Answered
https://community.logos.com/discussions?statusID%5B0%5D=2
AcceptedSenior Community Manager at Logos.
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@Jason Stone (Logos) I think what Scooter might be getting at is that he asked a question and you gave a reply which was not the answer but he is question now show as answered.
Scooter writes:
I ask a question, and it's answered. BUT, I asked poorly. I rewrite the question. But the front matter says 'Answered.' No, it's not + never gets.
How does a question get the status answered?
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Here is another example of the same
MJ asks a question.
You replay and say “Is the following the document that you are referring to?”
MJ says “NO”
but the thread is now marked answered.
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Here is another example. Tim asks a question, Jonathan makes a reply, but it is now an answer to the question, and now the thread is marked answered. It seems strange to mark a thread as having an answer which does not fulfil the request.
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Antony: This is exactly what I mean. 'Answered' may swerve people by my post, when I hope they will dive in + show me how what I need is properly done.
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Good points made. On some of my questions, I may be open to different answers and all of them may be good. I like to hear from everyone in some cases. Not a fan of "Answered"
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Note that in the case mentioned, I did not mark it answered. I did mark a couple of threads answered because of a satisfactory reponse from an Logos employee.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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This is helpful; maybe something like "Responded to" would be more appropriate than "Answered" — we can keep thinking on that. I do think that once "Accepted" becomes a more common, that may change things a bit but we can definitely keep tabs on how the community receives or does not receive "Answered". We welcome the feedback! This is good.
Senior Community Manager at Logos.
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You're placing your finger on an inconsistency here. I didn't even know that "Accepted" was a thing, because it really doesn't show anywhere that I have seen except for being buried in the filter. "Accepted" actually shows as "Answered" with a check mark next to it. If you were to ask for my suggestion, here it is:
Question with no answer: "Unanswered"Question that has received a comment: "Pending"
Question that has received an accepted answer: "Answered" with a check mark. I think the check mark adds a nice effect.
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I think 'Pending' is clearer. It means answers have been provided, but its acceptance as the correct answer is still yet to be determined. 'Solved' is another possibility for Answered, but every question may not be asking for a solution.
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