Does Logos really want to sell products or just create divisions?

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Comments

  • TWBeining
    TWBeining Member Posts: 50 ✭✭

    @Aaron Hamilton I think you may of missed one minor detail (look closely at the image in the above quote). That number is really mote because it does not represent the number of people who bought a subscription. It shows the number of people taking it for a test drive. I think you can pretty much take for granted that they all did not buy in.

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,607

    Absolutely. I didn't miss that detail, and I do agree with you (except for the fact that the number is moot). Logos also has far more than 70,000 active users. The best the numbers provided by DMM could do is provide a representative sample (and even that is asking a lot).

  • TWBeining
    TWBeining Member Posts: 50 ✭✭

    I did not notice the misspelling, I meant moot not mote. Got to admit it was an interesting mistake. 😂

    One thing you also have to keep in mind is the large buy in is over and it is but a trickle from this point forward. Not looking good to me. That is why I think they should release the resource package and subscriptions separately. I think they would do better income wise.

    It really has nothing to do with being able to afford it. People just do not seem to like the feature subscription. I fall into that category. The subscription idea I could live with. Things change over time. I personally think the features included are a bad joke and are not worth investing in. So I think they could make up for some of that by selling the resource packages separately.

  • Donovan R. Palmer
    Donovan R. Palmer Member, MVP Posts: 2,886

    What @Kevin A. Purcell said…

    Many of us long term users of 20+ years are very concerned.

  • TWBeining
    TWBeining Member Posts: 50 ✭✭
  • This year makes 24 years since I started using it. I am ok with the subscription, since some of them require interaction with third party apps. Also, Logos does not want to develop something and have it sitting on the shelf for a year or more then release it.

    If they did, the cost of the resources will be higher. So either subscription or higher cost per resource.

    Mission: To serve God as He desires.

  • Mission: To serve God as He desires.

  • MJ. Smith
    MJ. Smith MVP Posts: 54,945

    I would expect subscribers as a whole to have more people already own the free book and I would suspect many users didn't find the option for the new book. The first month's statistics on a new product are a weak indication of what will become the norm. But thankyou for the information. I didn't know they sent out such statistics. I'll have to watch for them.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • MJ. Smith
    MJ. Smith MVP Posts: 54,945

    Most of my info about the new baby, is customer complaints/bug-reports.

    I'd love to see your statistics on the bias of this data😀 You know how far I'd trust this data.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    This may be true… Going forward... However, this time around, we have already waited two years

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    Maybe I was awarded a pass on this, but I was able to get a free trial back during Early Access and have been a L10 FFS owner from the start. It needs to be noted that the Library offerings weren't available then, so I personally couldn't trick the system, if I were interested in one of the 2025 Library offerings

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,607

    I've heard others say something similar. But then there's this comment from Bradley:

    So, essentially, those who have spent the most disqualify themselves from the free trial because they get the Logos 10 discount. I guess they forgot to advertise this piece of information during the "Last Chance Sale".

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    @Aaron Hamilton - so I must have had the opportunity due to it being prior to the Release…. But, sadly…. I guess hearing that they won't allow a Free Trial because you are supposedly being rewarded for being a faithful customer as a L10 FFS Owner…. Well, Welcome to the New Era of Logos!

    Long Time customers who didn't try it in Early Access, no free trial for you…. No Feature Parity without Subscription for you…. You have the Library you are content with…. The value of the "cashback" perk is diminished…. You want real Customer Service….. Sorry this is the New Era 🙄

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,770 ✭✭✭

    I'm an L10 FFS owner who subscribed on the first day of early access and never got offered a free trial (this is not a complaint; just adding my experience). I seem to remember that there was some talk about marketing doing some testing and offering free trials to some people and not to others. Also, the length of the trials would also vary. My memory is not all that, so take this with some grains of salt 😛

  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    As I said previously, Logos changed the game when they changed the process - we used to be able to "BUY" packages that included the level of books and features that we found valuable to us….

    Logos is the decision maker that unhitched the Libraries from the Features - so considering the unhitching, a normal question would come about as to whether the Libraries could be purchased without a Subscription…. They answered - still don't understand the decision, but it falls in line with other decisions to refuse potential purchases from their long term customers for the sake of their decision…

    I just read Bob's original post from years ago regarding Subscription - too bad the new leadership doesn't value all of their Customer Base enough to serve both Chocolate and Vanilla cones still…. Reading his statement was so refreshing and an example of what is missing from the company today….

    Even if you didn't agree with his response, at least you actually got one in a timely fashion - unlike some today, that choose to ignore users.

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • DMB
    DMB Member Posts: 14,360 ✭✭✭✭

    Sorry … you answered yourself. But true statement. So you're stuck. Smiling.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • GregW
    GregW Member Posts: 304 ✭✭✭
    edited December 2024

    I’m a subscriber but already owned the first two free books for subscribers, and I suspect that’s true of quite a few others, so I don’t think you can read too much into the number of free book downloads.

  • PaulC
    PaulC Member Posts: 8 ✭✭

    I'm not sure what all the fuss is about. Every two years we were "re-upping" for the latest feature sets anyway. A subscription program that anticipates upgrade schedules and makes them predictable is fine with me. I've consigned Logos to my accountables and it's paid for by my church; problem solved, no big deal.

  • James Chandler
    James Chandler Member Posts: 407 ✭✭

    As I recall you had to upgrade or purchase certain package upgrades to get the feature upgrade for 9 & 10.

    Philippians 2:3Do nothing from selfish ambition or conceit, but in humility count others more significant than yourselves.

  • NB.Mick
    NB.Mick MVP Posts: 16,209
  • Frank Sauer
    Frank Sauer Member Posts: 2,040 ✭✭✭✭

    A couple things to consider - it may not be a big deal for you to just subscribe and have the church pay for it… For those that do not have an "expense account" or "book budget" being paid for by others - it may be viewed differently. Barring the LFL staying around long term and not being just a one time offering, eventually those who do not have others paying for their subscription may wind up with basic features if they are "New" - ownership is beneficial for our investments. Subscriptions are a nice option. (Especially for those interested in AI and "Perks".

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • scooter
    scooter Member Posts: 1,203 ✭✭✭

    Yup, well, I'm a retiree + thinking beyond the 'its paid by my church' idea will allow you to realize that some of us pay for our own stuff. One day you will retire and have to do the same. C'est la vie, dude.

  • EastTN
    EastTN Member Posts: 1,501 ✭✭✭
    edited December 2024

    I suspect you'd be surprised by how many of us don't have a church-funded expense account. And even for those who do, using those funds to invest in (i.e., purchase) resources and tools that you can take with you when you leave (or the expense account goes away) may be prudent.

    Don't get me wrong - a subscription will make sense for a lot of people. But it's not an inherently better approach for everyone.