Birthday Coupon question

David Wanat · December 3

Does it work with the 2025 libraries?

Jason Stone (Logos) · December 4

Here's a bit more context around the birthday coupon, including what it may be applied to:

https://www.logos.com/grow/are-you-missing-out-on-your-birthday-gift/

Jason Stone (Logos) · December 3

Just to clarify your question here, David, are you asking if the $20 off $50+ coupon works on libraries?

David Wanat · December 3

That’s right… assuming you mean the libraries you can buy after getting a subscription

Doc B · December 3

I haven't received a BD coupon in a couple years…didn't know they were still doing it.

Frank Sauer · December 3

Interesting question for the New Era…. Wonder if it could be used on the new libraries or towards the subscription for that matter…. Not sure that I've seen one either - I'd have to check my order for the discount

Jason Stone (Logos) · December 4

Here's a bit more context around the birthday coupon, including what it may be applied to:

https://www.logos.com/grow/are-you-missing-out-on-your-birthday-gift/

Frank Sauer · December 4

https://community.logos.com/discussion/comment/1347342#Comment_1347342

Thanks for the link @Jason Stone (Logos) - I did verify that my birthdate is listed. When I tried to verify being signed up for the "Personalized Offers" - I did not see that option under the Email Preferences

Doc B · December 5

https://community.logos.com/discussion/comment/1347342#Comment_1347342

@Jason Stone (Logos) , I'm with Frank…it ain't there. (Screenshot)

Doc B · December 5

@Jason Stone (Logos) there's more problems with this than meet the eye.

If I go to the page in your post and scroll down to the how-to section, I see this-

When I click the link to the 'faithlife dot com' account, it takes me here-

As you can see, this page does not contain a place to input my birthday. If I choose 'Settings' in the top left corner, I get this page-

…which also does not have a place to put my birthday.

The only place I've found to do that is to click on my avatar icon in the top right corner and choose 'Profile',

…which gives me this page-

…where I can set my birthday.

Maybe this needs a little cleanup? …or the post you linked could be edited to make finding this without having to know internal company jargon easier?

Just FYI.

Jason Stone (Logos) · December 6

Maybe this needs a little cleanup?

It appears a miss was uncovered (thank you!), and I didn't help much by sharing that outdated article from Word by Word. This has been escalated internally and we're working on updating the article with proper instructions to ensure personal offer notifications are appropriately emailed.

Here are a few items to check in the meantime if you'd like to receive the birthday coupon via email: Check the box next to “I’d like to receive email from Logos.” on the email-list sign-up page. Make sure you’re signed in with the email address you want to use to receive your birthday gift. And make sure to select Logos, then Logos English.

Also, be sure to watch your application dashboard or contact support for your birthday coupon if you do not see that email.