Problem with The Fortress Press Studies in John

John Kaess · 2024-12-03T02:46:06+00:00

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I own this series (which btw, does NOT have a series meta data in the Logos library, the series field is blank).

https://www.logos.com/product/333624/fortress-press-studies-in-john?queryId=de2f3f040b070774af53322200f947f9

Eight of the books are in my library. However the page for this series says that it includes the new resource, High Christology: John Among The New Testament Writers.

https://www.logos.com/product/327470/early-high-christology-john-among-the-new-testament-writers

This book is available for sale, and is included in the collection I own linked above, but when I click on the resource it shows that the resource is for sale to me, in other words it shows it as NOT being owned by me, and it is not in my library.

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Joe McCune (Faithlife)

John, I have sent you an email.

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Glenn Crouch

Thanks for pointing this out, John - as I find that I am in the same situation:

James Johnson

https://community.logos.com/discussion/243922/problem-with-the-fortress-press-studies-in-john

To be clear, is this an update or second edition to the book? If that is the case then it wont be in the original series. You would have to buy it stand alone and then you could create a series in that blank field and add the books you want to it by adding the same name to every book, kinda how you would make a folder.

After review I do not see this book in this package, although maybe I am blind?

Also, normally if it is part of another series, or included in some type of bundle, it would show right here, and it does not.

I suspect there is a bug showing you that its included in your series but is not actually included, however I could be wrong.

John Kaess

https://community.logos.com/discussion/comment/1347338#Comment_1347338

In reply to your question, yes, you are blind. Directly under the Overview is this:

"This includes the newest volume Early High Christology: John among the New Testament Writers . Both the new volume and this collection are scheduled to ship in October 2024."

If you click on that link you will be taken directly to the resource which is currently available for sale. According to what I just linked, I own this resource which was apparently released in October, but was NOT added into the series nor given to those who own the series.

Joe McCune (Faithlife)

John,

Please accept my apologies.

There was a mistake on the product page for this collection that has now been corrected.

You should now see that this page displays the correct information about this collection and these books.

Thank you for bringing this to our attention.

John Kaess

https://community.logos.com/discussion/comment/1347524#Comment_1347524

You've changed the listing of resources so that it now matches the series title of 9 volumes. The problem now is that it shows that I do not own the two resources you just added to the listing which were not there before. However, I purchased the entire Series of 9 volumes and it said that it included the High Christology as well as the other resource which was missing.

Logos now needs to make good on this by giving me ownership of these two resources so that I own the 9 volumes I purchased.

Joe McCune (Faithlife)

John, I have sent you an email.

James Johnson

https://community.logos.com/discussion/comment/1347348#Comment_1347348

Yeah I guess I am blind, I just seen that now, and must have missed it, I was looking in the product part and it wasn't there, so it was a bug. I know sometimes if its a second+ edition it wont show, well that was for some dictionaries at least.