Hi Jonathan and Graham - I do have access to Sermon manager and opened it and selected the sermon I am working on today. The Sermon manager then opened that sermon in the Sermon Builder but the problem remains that the icon for the Sermon Assistant does not appear. By the way, I have had access to the Sermon Assistant in the past and was able to receive several suggested outlines for sermons I was building. However, now that feature seems to be gone with no icon to open it.
Oh wait . . . I just double checked to see what Logos I am running and it says "Logos Premium." I was running Logos Pro but something must have happened. Let me try and solve the problem and get back to Pro. That must be the problem.
I just looked at my order history and see that I ordered Logos Pro on 12/18 but then on 1/9/2025 I ordered Logos Premium. I thought that I was ordering the two year subscription for Logos Pro, but somehow I got Premium instead. Now I need to figure out how to correct this. Here's a screen shot of the mess:
Also, if he's got a subscription that gets him sermon builder, then he should have manager, as well.
@Jonathan Bradley - Rich isn't asking about the sermon manager but for the sermon assistant feature within the sermon builder.
Also check to see if you have a legacy package of Silver or above.
https://support.logos.com/hc/en-us/articles/360046239932-Deliver-a-Sermon-with-Preaching-Mode
I just looked at my order history and see that I ordered Logos Pro on 12/18 but then on 1/9/2025 I ordered Logos Premium. I thought that I was ordering the two year subscription for Logos Pro, but somehow I got Premium instead. Now I need to figure out how to correct this.
I recommend contacting Customer Services. They should be able to advise on this.
Also check to see if you have a legacy package of Silver or above.
Silver or higher will give you the sermon builder - including preaching mode - but won't provide access to the sermon assistant features. That requires a Premium or higher subscription
Do you have a Logos Pro or higher subsciption?
And which platform are you running Logos on?