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In forums, we need the ability to remove an answer tag

MJ. Smith

It provides bad information when a best answer tag is given an incorrect answer - especially when the correct answer is actually given in the thread. Please provide a way to remove an incorrect answer tag.

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Comments

NB.Mick

I support your suggestion, although I feel that the "Best answer" is often not authoritative - quite often users choose their own thank-you post as the best answer - and since the best answer is chosen by the questioning user, my personal expectation is not that this tag denotes an objectively right answer. But people less active in the forum might think that.

Frank Sauer

A useful option - Voted

Aaron Hamilton

I agree regarding answers that are explicitly incorrect. However, "Best Answer" is misleading. The forum only asks if an answer answered the question. It does not ask if it was the best answer.

Therefore, it is perfectly legitimate for responses to be marked as answers that the OP appreciated even though they are not the very best answer. Notice that even the forum software recognizes this. "Best Answer" changes to "Best Answers" when multiple responses are marked as having answered the question.

Perhaps MVPs should be more involved in marking correct answers, as they would often be better able to identify answers than users unfamiliar with the forums or the Logos software.

Jason S. (Logos)

Would it be helpful to change the language from "Best Answer" to "Accepted Answer" ?

Aaron Hamilton

https://community.logos.com/discussion/comment/1354596#Comment_1354596

I like how "Best Answer" sounds, but perhaps that is a bit presumptuous. "Accepted Answer" would more accurately portray what is happening and would potentially be less misleading for new users searching for answers. I do like how "Answer" changes to plural when multiple answers are accepted.
To MJ's point, it may be appropriate to grant MVPs the ability to reject accepted answers if a user accepts a clearly incorrect answer that could be misleading to other users within the community.

Jason S. (Logos)

Community Managers and MVPs do have the ability to remove a comment from "Best Answers"

In the three dots, moderators with such select "Q&A" on any comment tagged as "Best Answer" to adjust the classification.

@MJ. Smith @Aaron Hamilton