Pro and Max subscribers! Your annual reward Is coming

Thank you.

Fantastic. Thank you!

That's great news! Thank you. One more reason to love Logos!

Thanks!

Thank you !

Thank you!

Awesome news! Thanks!

@Frank Hodges

the 5% it's coming

Hi @Jason Stone (Logos)

It sounds good!

Thank you!

God bless you and all from Faithlife.

Just got mine thanks 😀

do I have to use it entirely in a single order, or I can apply remaining balance to a different order in the future?

A single purchase.

Yep unfortunately… I wish it could just be a credit added to our account. The good news is March Madness or whatever they call it is coming up. You have until May 11 to use it. I got mine via email.

thanks for this update.

Thanks for the update, just received today in email.

Suweeeet!

Am I the only one who spent it as soon as they got it? 😅

No - I was laughing that people were still excited to get it while I was already reading a book I spent it on.

still waiting to receive my email.

Nope. I had my list all lined up, waiting for the coupon to drop 😅

(I should thank Logos for funding the purchase of my 2025 libraries. Between the $25.00 credit I won at the webinar last week and the reward coupon just now, I was able to buy all the libraries I wanted, and I spent less than $15.00. I almost feel like a thief 🫢😅)

Same 🎉

Got it and spent it - Thank you! @Jason Stone (Logos)

@Jason Stone (Logos), I have not received my coupon yet. Should I call Customer Service or will it take several days for the emails to be distributed? Thanks.

Actually I could be more excited.

I expected more. But I changed subscriptions by adding one year. And I guess that restarts the counter. But I'm thankful for what I got.

@Chris Heil, that is what I would suggest. You can contact support about your particular situation by visiting https://logos.com/contact.

Hello @Jason Stone (Logos),

I'm a subscriber per gift. But I have not got a 5% reward. I guess the system has to be adjusted as my profile also not saying I'm on a subscription, but I am.

Fabian

I would recommend calling customer service for clarity. Numerous questions arise, foremost among them being which subscription you were gifted (Premium subscribers do not receive this particular perk).

I am confused. I signed up for the subscription service first day it was announced, and transitioned to Max first day it was available.

I spent ~$16,000 in 2024 and I get a $5 coupon??

Did you cancel your subscription to sign up for a two-year subscription plan, perhaps? The perk only goes back as far as your most recent subscription, not including any months in which you were subscribed to a previous plan. If this happened due to confusion or a misunderstanding (which would be understandable), I would reach out to customer service and ask for an exception to be made.

nope, been subscribed since it all started with Pro back on 3/7/2024. Just dumped my order history and sent that to them. With all the money I have spent on Logos over the years I cannot believe how this is going. I am by no means greedy, but when you support a company even when you don't necessarily agree with the direction expecting a certain benefit…

I would advocate keeping in mind the distinction between accidental and intentional. With all of the recent changes, there are bound to be hiccups. How a company deals with those hiccups defines them more in my view than the hiccups themselves.

Got it worked out after working through some confusion.

Can our reward be access to previous versions of Logos? Please? I'm fine with not getting money back, I'm not fine that I've spent money on this product

Me: Ah, my 5% back coupon. I'll hold on to this for a while, give my wallet a rest, and wait for just the right…
Logos: Psst, wanna full set of New International Commentary for $507?
Me: My sense of restraint certainly didn't last long… take my money and coupon!

Received the coupon and spent it today on some commentaries…thanks Faithlife ! (I almost feel like I stole them 🤣) Great deal.

I used mine already! Lots of resources and completed my NICOT newer volumes and revised Numbers commentary.

Where can I find the reward coupon. Don't think I've used mine yet.

They sent out emails, IIRC. And it's on Logos.com homepage; you may have to scroll down a bit but it'll be right in your face.

Is there a way to determine if we've used it yet? Mine is three whole dollars, and I'm over 60 and male. That means I don't remember what I had for breakfast this morning, much less if I used a coupon in the last couple months.

No idea. I think the best way to know is to try it again. I thought they would've removed the banner once you used it but nope.

The only way I know of is to insert the code for an order at checkout and see if the discount is applied. If not, it has been used already.

I see a reminder on the main web page.

The problem is the reminder remains even after you've used the coupon.

Ahh. I was not aware. That's an interesting web development decision. 🙂

Thanks for letting me know.

Thank you, Yasmine, for pointing me in the right direction. (I'm notorious for having eyes but not seeing.😵‍💫)

I understand the May 11 deadline, but when I add books to the checkout cart and add the coupon code it does not reduce the price above the 5% level. It says I have $245 in the coupon. Does it apply to courses?

I don't see courses mentioned in the exclusions, so the coupon should apply to them. Logos may have to confirm, though.

The coupon is single use; have you used any portion of it previously?

not yet