Problem with creating a personal book. The program is now shutting down when I select add file.

Andre White
Andre White Unconfirmed, Member Posts: 4 ✭
in English Forum

Comments

  • NB.Mick
    NB.Mick MVP Posts: 16,223

    Can you share more details (what OS, what version of Logos), especially screenshots from before the crash and logs

    Have joy in the Lord! Smile

  • Andre White
    Andre White Unconfirmed, Member Posts: 4 ✭

    Windows 11, Logos Bible Study 40.1.10

    image.png

    I click add file

    image.png
    image.png
  • NB.Mick
    NB.Mick MVP Posts: 16,223

    Hm. I can't replicate (Logos 40.1.10 under Win 11). Please put the following command into the command bar: Set Enable Logging to Yes, then follow the prompt to restart Logos and retry building the PB until it crashes again. After that - before restarting Logos! - go in Explorer to C:\Users\XXXXX\AppData\Local\Faithlife\Logs\Logos (XXXXX being your Windows user name) and zip all the logfiles in the folder into one Zip-archive and upload here.

    Have joy in the Lord! Smile

  • Andre White
    Andre White Unconfirmed, Member Posts: 4 ✭

    Will do

  • Andre White
    Andre White Unconfirmed, Member Posts: 4 ✭

    Setting enable logging to yes did the trick. I appreciate your help!

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