Impossible to open any page on logos.com - Bad Request

Oliver Scholz
Oliver Scholz Member Posts: 13

On every page I get

Bad Request - Request Too Long

HTTP Error 400. The size of the request headers is too long.

This result I see for several weeks now. Any solution for it?

E.g. https://www.logos.com/library-feature-expansions

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 54,972

    What browser and operating system?

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • NetworkGeek
    NetworkGeek Member Posts: 3,768 ✭✭✭

    Sounds to me like a possible cookie overflow on logos.com if it's just that site giving you trouble. This happens on sites that track a lot of personalization or session information in cookies. It's made worse by frequent visits, ad blockers, being signed in with multiple accounts or you have cookie data from an old/or other account. It's just sending too many or too large cookies to get this error, I believe.

    It's easy to try, just delete all the cookies from logos.com on your browser - you'll have to log in again, that should be the only effect. OR if it's easier, just open your browser in incognito/private browsing mode, as the browser never retains cookies when private browsing; so you'll start fresh. If that works, definitely clear all cookies from logos.com and try again.

    If you have trouble, post your OS and browser and what help you need to try this!

  • Oliver Scholz
    Oliver Scholz Member Posts: 13

    a long cookie list - make sense. Deleting cookies helped. Incognito mode, too. Thank you! 👍️

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,781 ✭✭✭

    Cookie overflow … delightful phrase! I think I need a cookie overflow in my life (not the browsing kind 😆).