Purchased course unavailable in courses tool

Bill Klear
Bill Klear Member Posts: 7 ✭✭
in Books and Courses Forum

I purchased a course, and although the media is available in my library, the course is listed as unavailable in the courses tool. Does anyone know a solution to this problem?

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 55,093

    IIRC (and I don't have a course to test it on) one has to open it once from the library for it to become visible to the course tool

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Bill Klear
    Bill Klear Member Posts: 7 ✭✭

    Thank you. That was indeed the fix. This seems unnecessarily tricky.

  • MJ. Smith
    MJ. Smith MVP Posts: 55,093

    see Make new courses immediately available in the Course tool — Logos Community

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Theophan Dort
    Theophan Dort Member Posts: 61 ✭✭✭

    This happened to me several times and I just decided the Course Tool was a bust, and I never use it!

    I'm glad to know this is a fix, and thank you for that! I heartily add my hope that Logos will fix this! I added my vote to your request post.

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