Logos suddenly started freezing for a few seconds every few minutes

Jed Cole
Jed Cole Unconfirmed, Member Posts: 1 New Member

I have used Logos for about five months now for my weekly sermon writing, but in the past week, the software has been freezing up for a few seconds while typing. Task Manager is revealing that at random intervals, Logos is jumping to use more than a gigabyte of RAM, but I am not sure what is causing this. Restarting my computer works sometimes, but it is a temporary solution at best. It is not the end of the world, but it is certainly annoying, so if anyone can provide some advice that would be greatly appreciated!

Comments

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,813
    edited April 29

    The forums are not permitting me to provide a direct link, but I would suggest following these instructions given by Andrew Batishko in the thread below:

    "If you have been experiencing higher than expected memory usage over time with Logos, can you please try entering the following command in the command box and selecting the corresponding option: set accessibility to no

    You will then need to restart the application."

  • Nick Mueller
    Nick Mueller Member, Community Manager, Logos Employee Posts: 114

    Hi Jed, sorry to hear that. Are you running on Windows or Mac?