Where did my Logos go?

Rick Kelley
Rick Kelley Member Posts: 2 ✭
in English Forum

I bought LOGOS some years ago. about $369. I have not used it in a while since it is waaay more complex than the Quickverse I loved. Now, I log in and no longer seem to have access to my extensive library or anything else I purchase. Did they take it all back for the sake of subscriptions??

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Comments

  • DMB
    DMB Member Posts: 14,629 ✭✭✭✭✭

    Normally, the problem you describe is due to changing emails … that's how they identify you. Did you have an older email that you used with Logos?

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • DAL
    DAL Member Posts: 10,939 ✭✭✭

    Normally a call to tech support will be better than posting here. Maybe the chat box 💬

  • Donovan R. Palmer
    Donovan R. Palmer Member, MVP Posts: 2,928

    The recent move to subscriptions does not affect the resources that you own.

    I suggest you call customer support, and they can look at your account and verify the status of your licenses.

    Screenshot 2025-05-08 at 07.20.20.png

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